IT Requisitions Consultant

2 weeks ago

Saskatoon, Canada University of Saskatchewan Full time

**IT Requisitions Consultant**:
The University of Saskatchewan is an amazing place to work and has some of the most innovative people doing some of the most ground-breaking research and pedagogy in the world. Information and Communications Technology (ICT), as strategic partners, enable courageous curiosity by empowering students, staff, and faculty to do more than thought possible with technology that boosts productivity, strengthens security, enhances research outcomes, amplifies connectivity, and supports increased pedagogical capability.

The university offers flexible work arrangements; access to the university’s recreation services; ongoing professional development and mentorship and a comprehensive benefits and pension program.

**Primary Purpose**: The IT Requisitions Consultant is responsible for recommending appropriate Information Technology solutions to University of Saskatchewan staff and faculty to support the maintenance and development of a world-class IT environment that promotes research, teaching and learning.

**Nature of Work**: Reporting to the IT Requisitions Coordinating Lead, this position works in a very fast paced and interrupt driven environment on complex proposals and projects and must work under pressure to meet varying client expectations. This position requires a high level of customer service and relationship building skills as well exceptional attention to detail.

**Typical Duties or Accountabilities**:

- Analyzing client needs and recommending appropriate information technology solutions to faculty and staff.
- Establishing and maintaining good working relationships with internal and external stakeholders.
- Researching the capabilities of new technologies.
- Disseminating information to the campus on hardware and software products available from the group.
- Working closely with IT Requisitions lead and Procurement to ensure purchasing guidelines are defined and implemented.
- Accurately maintaining the AV services projects database;
- Updating the Usask Wiki/Knowledge Base
- Other duties as assigned.

**Experience**:
2-3 years of experience working in a fast-paced customer service environment with proven ability to build strong relationships in a consulting or advising role. Comprehensive knowledge of all types of computers and server hardware, professional quality audio visual hardware and accompanying computer and A/V software solutions. Working knowledge of IT Requisitions CCS software platform is an asset.

**Skills**: demonstrated written and verbal communication skills, including the proven ability to determine clients’ needs, communicate solutions, answer client questions, create product information material and respond to requests; the ability to organize tasks with mínimal supervision in an interrupt-driven work environment; and a demonstrated ability to work effectively both independently and in a team. Experience with business analysis, inventory management, and inventory forecasting would also be an asset.

**Department**: IT Support Services
**Status**: Permanent
**Employment Group**: ASPA
**Full Time Equivalent (FTE)**: 1
**Salary**: The salary range, based on 1.0 FTE, is $49,301.00 - 77,033.00 per annum. The starting salary will be commensurate with education and experience.
**Salary Family (if applicable)**:Information Technology
**Salary Phase/Band**:Phase 1
**Posted Date**: 5/10/2023
**Closing Date**: 5/16/2023 at 6:00 pm CST
**Number of Openings**:1
**Work Location**:On Campus

**Criminal Record Check**:Not Applicable
**Driver's License and Abstract Check**:Yes
**Education/Credential Verification**:Not Applicable
**Vulnerable Sector Check**:Not Applicable

Please review the University of Saskatchewan's **health and safety requirements** for faculty, staff and students in consideration of the COVID-19 pandemic.

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