Building Maintenance

7 months ago

Nanaimo, Canada Ballenas Housing Society Full time

**Summary**:
Reporting to the General Manager (or designate) and in accordance with Ballenas Housing Society (Ballenas) mission, strategic direction, principles and policies, the Building Maintenance Worker’s responsibilities include, but are not limited to, the following:

- Provide daily maintenance and repair requirements for the buildings, common areas, units, grounds and equipment of all Ballenas operated buildings and/or properties
- Perform minor building repairs/replacement and restore units between tenancies (unit turnovers); coordinate with the Manager for any major repair work requiring professional trades/contractors/consultants
- Additional related responsibilities as assigned by the Manager and other duties as required

**Specific Duties and Responsibilities Based on Key Competencies**:
**Problem Solving/Judgement**
- Effectively plan and organize work and resources; perform preventative maintenance tasks; ensure work orders are completed and recorded efficiently and in a timely manner
- Appropriately respond to emergency maintenance and security issues outside normal working hours
- Work with Operations Coordinator to source and purchase parts, equipment and supplies required for repairs and maintenance; maintain orderly and organized shared workshop

**Commitment to Safe Work Practices**
- Commitment to well-being of self and others through adherence to WorkSafeBC regulations and Ballenas safety procedures; immediately report any non-compliance, or incidents of injury and accident to the Manager
- Utilize task-appropriate personal protective clothing and equipment (e.g. eye protection, ear protection, particle masks, gloves)
- Recognize and appropriately respond to emergency situations in accordance with Ballenas policies and procedures
- Oversee annual security and fire safety inspections, including fire extinguisher and smoke detector testing and maintenance

**Teamwork and Client Service**
- Maintain cooperative working relationships with tenants, staff and leadership teams; attend regular maintenance team meetings
- Work with Housing Operations to coordinate and schedule in-unit maintenance and repairs
- Ensure work orders are completed and recorded efficiently and in a timely manner; respond to calls, participate in on-call roster for after-hours emergencies

**Personal Effectiveness**
- Initiate and carry out a diverse range of duties with mínimal supervision; work efficiently to manage tasks, time, and resources
- Model positive, professional communication with tenants and team; maintain present, patient, calm, and active listening, focusing on logical problem solving and de-escalation strategies; strictly observe tenant privacy and confidentiality
- Demonstrate dedication to a high professional standard of personal conduct, accountability, and competence; maintain composure in stressful situations

**QUALIFICATIONS**

EDUCATION AND EXPERIENCE
- Trade qualification or diploma in a related field, plus a minimum of 5 years’ experience in delivering high quality, efficient, tenant-focused building maintenance, including plumbing, electrical, landscape, painting, carpentry and equipment repair; or an equivalent combination of relevant education and work experience, Red Seal preferred
- Hands-on experience using a variety of machines, hand tools and power tools
- 2 years’ experience coordinating and supervising contractors, trades, consultants
- Demonstrated experience working with vulnerable populations including seniors and persons with mental and physical disabilities, addictions issues and low literacy
- Experience meeting heavy and fast-paced physical demands

KNOWLEDGE, SKILLS AND ABILITIES
- Sound knowledge of safe work practices
- Superior interpersonal communication (oral and written), collaboration, problem solving, and organizational abilities; proven abilities in customer service and conflict resolution
- Working knowledge of the Residential Tenancy Act and Human Rights Legislation
- Flexible, objective, and open-minded approach to a variety of lifestyle conditions

OTHER REQUIREMENTS
- Passing Criminal Record/Vulnerable Sector Check
- Valid Driver’s Licence and Clean Driver’s Abstract; access to suitable and reliable vehicle
- WHMIS (GHS) Certificate
- Valid Occupational First Aid Certification an asset
- Willingness to work after hours in cases of emergency, as required

**Job Types**: Full-time, Permanent

Pay: $28.00-$30.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- VRSP

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Application question(s):

- Do you live in Nanaimo?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Maintenance/construction: 5 years (preferred)

Licence/Certification:

- Driving Licence and access to suitable and reliable vehicle (required)

Work Location: In person

Application dea

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