Product Owner, Client Authentication

7 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

Authentication is the start of every client interaction at CIBC, whether that is self-service in digital or with a CIBC representative in the contact centres or banking centres. Being able to achieve a secure and seamless client experience is critical to CIBC’s strategy to make clients’ ambitions a reality.

As a Product Owner, you will be responsible for shaping the fundamental experience that enables clients access their accounts across different lines of businesses. The team’s mandate is broad - you will be working across our digital, contact centre, and banking centre channels to create exceptional client journeys.

Reporting to the Director, Enterprise Client Authentication, you’ll be joining a client-centric and security-focused product team that is modernizing Client Authentication across CIBC. Using “Security by Design” principles, you will develop our authentication roadmap to enable an exceptional client experience. You will identify and prioritize the key authentication capabilities and services, manage interdependencies, and be part of a cross functional team to drive initiatives from concepts to delivery.
- At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._

How you’ll succeed
- Client focus - You are the Voice of the Client and Voice of the Business so you must advocate for solutions that align with the business objectives while ensuring a smooth transition through effective stakeholder engagement and change management activities.
- Solid communication skills - Prepare clear documentation consisting of user stories, narratives, client journeys, and data/process flow diagrams to clearly depict the business vision and accelerate development with our partners.
- Organization and prioritization skills - Handle multi-tasking, balancing and prioritizing a number of deliverables, processes and problems in a fast-paced work environment.
- Problem Solving - Able to think in a structured way when solving problems and organizing work, and can analyze data/situations fully and accurately to guide or reach productive decisions.
- Relationship building - Demonstrate highly developed interpersonal and presentation skills with the ability to manage key relationships with a variety of groups including technology, architecture and business partners.

Who you are
- You can demonstrate knowledge and experience in fraud management, strategy, and/or delivering technical products/platforms.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information and have excellent analytical skills with emphasis on data interpretation and risk management.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.Job Location

Toronto-CC East 12th Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Analytical Thinking, Decision Making, Fraud Analysis, Fraud Investigations, Fraud Management, Group Problem Solving, Process Improvements, Re

  • Product Owner, Client Authentication

    2 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Product Owner

    6 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Product Owner

    4 months ago

    Toronto, Canada Atlantis IT group Full time

    **ROLE : PRODUCT OWNER** **LOCATION : TORONTO** **JOB DESCRIPTION**: ollaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirementsDefining the vision for the team ?TMs product and maintaining a cohesive vision throughout the processCreating a product road map based on this...

  • Product Owner

    3 weeks ago

    Toronto, Canada DAC Canada Full time

    **Leading digital performance marketing agency seeks a Product Owner**: Do you have the **enthusiasm**to rise to each challenge, the **execution**to drive outrageous performance, the **curiosity**to continually expand your knowledge, and the **courage** to propose original solutions to perplexing problems? Then you may have just found the perfect...

  • Product Owner

    9 months ago

    Toronto, Canada Viv Technologies Inc. Full time

    Salary: **Product Owner** Viv Technologies Company Overview At Viv Technologies, we're passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We're proud to support some of North America's biggest home care operators....

  • Product Owner

    5 days ago

    Toronto, Canada Perficient, Inc Full time

    Overview: The Senior Product Owner role will focus on leading client interactions with Product Managers and business stakeholders, understanding both client business requirements as well as end-user functional requirements, and may manage multiple product owners that have delivery targeted towards a single product or solution. In situations where a Senior...

  • Product Owner, Omni

    5 days ago

    Toronto, Canada Canada Goose Inc. Full time

    Company Description Canada Goose isn't like anything else. We’ve built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products...

  • Product Owner

    4 months ago

    Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Product Owner

    5 days ago

    Toronto, Canada Univeris Corp Full time

    **Who we are** Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than...

  • Product Owner

    4 days ago

    Toronto, Canada Univeris Corp Full time

    **Who we are** Univeris has been successfully building and modernizing wealth management software for over 30 years. We are the go-to solution for many financial services firms (e.g., mutual fund dealers, securities dealers, wealth management firms and insurance companies) that want to stay competitive in an intriguingly digital world. To date, more than...

  • Product Owner

    6 months ago

    Toronto, Canada Prodigy Labs Full time

    We are looking for a Product Owner to be responsible for ensuring that a development team (pod) is creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Product Owners and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing...

  • Business Analyst/product Owner

    1 month ago

    Toronto, Canada Teranet Full time

    Business Analyst/Product Owner (Contract - Fixed Term) Who We Are Teranet is Canada’s leader in the delivery and transformation of statutory registry services with extensive expertise in land and commercial registries. We also market insightful property and data solutions, as well as practice management automation to thousands of customers in the real...

  • Product Owner

    6 months ago

    Toronto, Canada Mortgage Automator Full time

    **Product Owner** Mortgage Automator is an award-winning B2B SaaS in the financial technology (fintech) space with a strong focus on private lending. It’s a cloud-based loan management system that fully automates private lending businesses of any size: from document generation, compliance, and reporting, to helping manage investor relations, and...

  • Product Group Owner

    4 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - The Product Group Owner will lead a team of Product Owners and is responsible to ensure that a Product Group and its Pods are creating value for the organization through the delivery of customer-focused product increments. This entails...

  • Product Owner

    4 days ago

    Toronto, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** - The Direct Investing industry is undergoing transformational change that is redefining and reshaping how we deliver and compete. The Active Trader & Long-Term Investor Solutions Product Group focuses on identifying emerging...

  • Product Owner

    4 days ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • IT Product Owner

    6 days ago

    Toronto, Canada Raise Full time

    Our Banking client in **Toronto, Ontario **is looking to hire an **IT Product Owner **for an** 8-months contract **role with Possibility of extension. **What you will be doing** - Utilize Jira to create and validate epics and user stories as well as other activities such as user experience testing. - Actively collaborate and engage with the agile team. -...

  • Product Owner

    7 months ago

    Toronto, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Product Owner

    2 months ago

    Toronto, Canada Atlantis IT group Full time

    **ROLE : PRODUCT OWNER** **LOCATION : TORONTO,ON** **JOB DESCRIPTION**: 10+ years of working experience as a Product Owner/Business System Analyst Strong knowledge and demonstrated use of various elicitation techniques. Demonstrated ability to document requirements in the format applicable to the project (user stories, requirements documents, use cases)...

  • Product Owner

    17 hours ago

    Toronto, Canada PayMyTuition Full time

    Location- Toronto - ON- Unit- Production Development**Role Function and Purpose**: - PayMyTuition’s Engineering team consists of coding experts who develop and innovative customer-oriented solutions. The members of this team use their experiences with tech and their analytical expertise to drive efforts of changing the game in global payments. _ Imagine...