Afternoon Dispatch

**Job Title**: Afternoon Dispatch (International Division)

**Job Location**:Baden

**Position Type**:Onsite

**Shift Hours**: Monday to Friday; 3:00 p.m. to Midnight

**Compensation Range**:$21.59 - $28.14 / hourly

**We Bring Food to Your Family’s Table**

The Erb Group of Companies is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 63 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

**What Will You Do?**
- Knowledge of transportation requirements for freight movements between Canada and the United States including U.S. and Canada Customs and supporting agencies (FDA, USDA, Agriculture Canada, etc.)
- Dispatch U.S. drivers on loads delivered from the various terminals. Communicate with appropriate local dispatchers for assistance on local delivery loads.
- Prioritize delivery loads based on driver availability and customer requirements
- Respond to satellite messages, dispatch accordingly and make necessary equipment moves in the computer.
- Provide assistance with dispatch calls from customers and drivers, including inquiries with all areas of dispatch.
- Have a complete understanding of the work with movements dispatch program. Make appointments for loading, unloading and entering loads as required.
- Dispatch drivers for backhauls when empty in the U.S. Ensure computer moves are up to date at all times.
- Analyze U.S. paperwork and ensure all necessary documentation is in order, i.e., meat certificates, MCAP’s etc. Prepare bills for delivery with cover sheets and other pertinent information.
- Complete ACE, Prior Notice, check PARS and PAPS
- Dispatching local drivers as required
- All other duties as required.

**Who Are We Looking For?**
- Knowledge of shipping documents and US geography required
- Previous experience communicating information to drivers preferred
- Excellent organizational skills and the ability to multi-task in an open environment required
- Ability to work effectively within a team
- Good keyboarding skills with accuracy required
- Strong verbal and written communication skills required

**Your Cool Work Perks**:

- Benefits available from day 1_
We’re motivated by doing business with good people and hiring them too.
- Company paid health insurance plans (health, prescription, dental and vision)
- Company paid group life insurance
- Long-term disability insurance
- Employee & Family Assistance Program (EFAP)
- 20 massages per calendar year
- TFSA and RRSP savings plans with company match contributions (available after 3 months)
- Profit-sharing opportunity
- Referral bonus program
- Safety shoe voucher
- Uniform and annual tool allowance for apprentice and mechanic technicians
- Corporate discounts with Josslin Insurance and Goodlife Fitness
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full
- Career advancement opportunities
- Community and philanthropy opportunities
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)
- _______

**Appellation d’emploi **:Après-midis** **Dispatcher

**Emplacement**: Baden

**Mode de travail **:Sur le site

**Horaire de travail **:Du lundi au vendredi ; de 15h00 à minuit

**Fourchette de rémunération**: 21,59 $ - 28,14 $ / heure

**Nous livrons vos aliments jusqu’à votre table**

Le groupe d’entreprises Erb est l’un des plus grands fournisseurs privés de services de transport frigorifique en Amérique du Nord. Spécialiste du transport à température contrôlée d’aliments périssables partout au Canada et aux É.U., le Groupe Erb est fier d’assurer la livraison à temps et la protection des marchandises. Il s’agit d’une entreprise familiale qui cumule plus de 63 ans d’expérience dans le secteur du transport. Son siège social est situé à New Hamburg, en Ontario. Ses autres terminaux canadiens se trouvent à Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montréal, Trenton et Winnipeg. Il exploite un terminal aux É.U. qui est situé à Elverson, en Pennsylvanie. En outre, nous avons été reconnus comme les meilleures flottes pour lesquelles conduire plusieurs années, un employeur de premier plan et continuons à être un leader du secteur de la sécurité.

**Ce que vous allez faire**:

- Connaissance des exigences de transport pour les mouvements de marchandises entre le Canada et les États-Unis, y compris les douanes américaines et canadiennes et les org