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Business Analyst, Sales

3 months ago

Montréal, Canada Bell Full time

Req Id: 415864

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

**Summary**:
**Key Responsibilities**:

- Lead process design and documentation for processes related to Sales enabling systems, product or marketing project implementations.
- Analyzing and validating the impacts of system, functional or process changes.
- Provide input to, and collaborate with, business planners on financial and productivity benefits and business case development.
- Lead sessions with partners to facilitate project status reviews and governance; co-ordinate the project by arranging project meetings, producing status documentation and meeting minutes and informing team members of decisions made.
- Collaborate with Bell IT partners to facilitate and elicit project requirements and scope definition.
- Identify, prioritize and manage ongoing operational issues and key deliverables.
- Subject Matter Expert and key point of contact to provide advice and counsel on operational impacts as they relate to the project.
- Lead project components such as, business process and change management documentation, communication plans, action registers and logs.
- Define and execute end user acceptance testing. Ensure user satisfaction and support during the user acceptance testing process.
- Provided Sales Support when required.

**Critical Qualifications**:

- Proven business analysis skills and experience.
- Experience in the planning cycle and project approval process.
- Excellent analytical, presentation skills.
- Ability to define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps.
- Ability to define business requirements that describe the solution and mode of operations.
- Facilitate requirements gathering - the ability to pull together experts to get the right information.
- Ability to explain complex technical ideas in a simple understandable format.
- Strong ability to identify opportunities for improvement and take appropriate action.
- Have the skills to influence the work team for the alignment differences in ideas or solutions.
- Strong ability to express point of view, to negotiate and manage risks.
- Ability to work effectively in virtual teams, to handle multiple projects simultaneously and meet tight deadlines.
- In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

**Preferred Qualifications**:

- BA Certification
- Project management experience
- University or college degree
- 1-2 years relevant job experience

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management

**Job Status**:Regular - Full Time

**Job Location**:Canada : Quebec : Montreal || Canada : Alberta : Calgary || Canada : New Brunswick : Saint John || Canada : Newfoundland : St. John's || Canada : Nova Scotia : Halifax || Canada : Ontario : Toronto || Canada : Quebec : Verdun
**Work Arrangement**: Hybrid
**Application Deadline**:07/01/2024

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and s