Sports Associate

5 months ago

Moose Jaw, Canada Canadian Tire Moose Jaw #263 Full time

Wage dependent upon experience. PAL certified preferred. Looking for experienced sportsmen/sportswoman outdoor, indoor, camping, hunting, club sports.

Availability **This person must be available during the week and weekends, Student schedules are NOT conducive to this posting unless you have some days through Monday and Friday to work a 8am-5pm shift.

Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home products.

Canadian Tire offers competitive compensation packages including; benefits, potential for profit sharing, extensive training, and career opportunities from within and across the country at the Canadian Tire Retail stores.

**Summary**:
The Sales Associate team member works in an environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. Cash/Stocking/Merchandising training provided.

**Main Responsibilities and Tasks**:

- Meet, greet and thank customers and provide friendly, informed service to them.
- Guides customer to the location of requested items.
- Locates products in the warehouse.
- Answers questions and provides friendly advice and services to customers.
- Suggest value-added and related products by actively listening to customer needs.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Learns about new products on a regular basis.
- Keeps up to date with in-store promotions, in-store deals and product locations.
- Ensures that retail basics tasks are executed efficiently.
- Identify low stock levels and maintain inventory accuracy.
- Engages in learning activities and listens to feedback to improve their own abilities.

**Requirements**:

- Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
- Effective written and oral communication skills (e.g., probing, listening, etc.) and the ability to maintain professional communication, even in challenging situations.
- Ability to complete retail tasks according to instructions and to demonstrate responsibility for outcomes.
- Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
- Ability to consistently provide professional customer service, including in situations of conflicts.

**Job Types**: Part-time, Permanent

Pay: From $14.50 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Holidays
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Day shift
- Evening shift

Work setting:

- Department store

Work Location: In person

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