Deployment Field Technician
2 weeks ago
Soroc Technology Inc. is a versatile technology firm dedicated to supporting their clients with their IT infrastructure from planning and development to deployment, service support, staffing, and everything in between. As an industry leader for 40 years, the Soroc team of certified professionals employ up-to-date knowledge and techniques to ensure all their clients get the results they deserve.
JOB TITLE: DEPLOYMENT FIELD TECHNICIAN
STATUS: 12 MONTH CONTRACT
DEPARTMENT: DEPLOYMENT
REPORTS TO: DEPLOYMENT RESOURCE MANAGER
LOCATION: SASKATOON, SK
Summary:
As a **Deployment Field Technician**, you will be responsible for completing various installations for our clients, including but not limited to POS systems, desktops and laptops, server and network equipment, etc., as well as completing site surveys and other administrative tasks as required.
Key Accountabilities:
- Completing onsite activities within a timely and efficient manner, ensuring that communication is maintained with Soroc Project Managers as well as external clients.
- Follow documentation precisely and report any issues to the appropriate escalation contact in a timely manner.
- Complete required paperwork accurately and submit to Soroc Project manner upon completion of activity.
Qualifications & Competencies:
- CompTIA A+
- PDI+, MCDST, Network +, Servcer+, CCNA certifications an asset
- Minimum 3 years experience in connecting/supporting POS systems, desktops, servers, and network equipment, preferably in the financial and/or retail environment
- Exposure to general networking protocols
- Experience using power tools such as a hammer drill, electric screwdriver, and screw guns
- Experience using and installing software and migrating user data, and providing support for common software
- Excellent written/oral communication skills, high quality customer service, highly professional behaviour and attention to detail are essential
- Able to work independently and as part of a team
- Ability to travel to different locations with your own vehicle
- Access to computer or laptop to receive communications and access to printer for documentation
- Able to work during business hours or after hours as required
- Comfortable with heights of approximately 1-20 feet with proper safety equipment
Additional Desirable Skills:
- Experience in petroleum environment
- Experience in installing wall mounted TV/monitors, digital signage, media players A/V cabling
- Experience drilling holes into counters
Why work at Soroc?
- Flexible hours
- Ability to make an impact in a fast-growing industry
- Paid travel time and kilometers
- Exposure to different working environments and projects
**Soroc Technology Inc. is an equal opportunity employer and values diversity in our workplace. Reasonable accommodation is available upon request throughout our recruitment and selection process. Soroc’s Accessible Employment Policy and other accessibility policies are available through Human Resources.
Thank you for your interest in Soroc Technology Inc. We wish you all the best with your career search
**Job Type**: Fixed term contract
Contract length: 12 months
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- On call
- Weekend availability
COVID-19 considerations:
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