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Property Claims Specialist Ii

1 month ago

London, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

**Job Description**:
We’re looking for a Field Property Claims Specialist II to join our growing team

What you’ll do here:

- Conduct random and focused on site re-inspections to ensure satisfactory completion of repairs in accordance with contractors' agreements, quality, timelines and estimate. Compose summary reports on Rely vendor performance and, if necessary, formulate recommendations for further action.
- Conduct virtual estimate reviews on XactAnalysis as assigned by manager.
- Conduct field inspections to evaluate property damage and evaluate replacement or restoration requirements including direct and in-person contact with insured, claimants, and service providers.
- Determine and/or establish key measures to monitor personal efforts and service levels.
- Maintain current knowledge of insurance products as well as appraisal and investigation techniques and services. Identify needs for process improvement and recommend changes to policies or procedures to maintain quality service and competitiveness.
- Establish and refine best practices workflows. Establish procedures and communication plans to ensure the workflows and business practices are executed consistently in all regional offices.

What you bring to the table:

- Minimum of 5 years of disaster restoration industry experience.
- University degree or any combination of training and experience deemed relevant for the role
- Completion or working towards CIP.
- Sense of urgency and willingness to manage a changing schedule due to unpredictable events.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Self-starter with the ability to work independently under mínimal supervision.
- Proven experience with successful change management initiatives.
- Strong ability to collaborate and influence diverse groups.
- Strong communication and negotiation skills.
- Licensed to operate a motor vehicle (good driving record).
- Advance drone operating license or the willingness to pursue a license is preferred

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte