Rental Account Manager
3 days ago
WHY CALMONT
At Calmont you are more than just an employee, everyone is a respected and valued member of our team. We provide a supportive work environment which enables personal and professional growth.
WHY YOU SHOULD APPLY
If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.
What You’ll Do
Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from dedicated and energetic individuals who are looking for a challenging and rewarding career as a Rental Account Manager in Winnipeg, Manitoba.
As the Rental Account Manager, you will be responsible for leasing and renting new or used light, medium, and heavy-duty trucks and commercial trailers to retail or wholesale customers. Some of your duties will include, but are not limited to:
Proactively promote a safe work ethic, attitude, and workplace.
Develop and maintain adequate systems and procedures to provide a measure of efficiency of the department. Establish and direct paper flow for quotations, insurance company requests, rental agreements, project rentals, customer invoicing, purchase requisitions and payables, and management reports.
Provide proactive leadership and management of all staff within Rental Department.
Manage, train and mentor Rental Coordinators, Rental Account Managers, and all other Rental staff.
Identify and manage necessary staffing levels to achieve department’s objectives.
Monitor and guide staff’s performance and address any concerns or infractions in a timely manner as per company policy. Identify issues and opportunities to enhance staff job satisfaction and retention.
Provide on-going feedback to Rental staff based on observable behaviors and maintain logs for input when conducting performance evaluations to ensure a fair and equitable assessment.
Create and develop department’s annual Marketing and Business Development Plan. Assess and make changes as necessary to divisional strategy to maintain market-adopted service policy. Calculate and recommend adjustment of rental rates.
Call on potential customers, prospects, and businesses to develop new relationships / partnerships and introduce Calmont Group and its product lines as a viable and long-term business option, while focusing on major and long-term accounts.
What We’re Looking For
Job Requirements
DESIRED SKILLS AND EXPERIENCE
Excellent written and verbal communication skills.
Attention to detail with a sense of urgency to meet tight deadlines.
Post-Secondary education in Business Administration, Marketing, or equivalent experience preferred.
Excellent Customer Service skills with a history of exceeding customers’ expectations, as well as the ability to build effective relationships.
Prior supervisory/managerial experience in Rental or related industry preferred.
Previous profit and loss budgetary responsibility.
Hands-on fleet management and operations experience with medium or heavy-duty trucks.
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