Technical /research Support Ii

2 weeks ago


London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
SHARCNET has a short-term, contract position available to assist the team of system administrators of the "Graham" supercomputing site located at the University of Waterloo. System Operators provide support and administration of SHARCNET computer systems, storage, networking and scheduling software consistent with the requirements of the integrated SHARCNET infrastructure.** **This includes over 1,000 servers and storage supporting the advanced computing needs of researchers from across Canada. The SHARCNET team is distributed across multiple institutions, including Western University.

**Responsibilities**:
The main activities of this role are:

- **monitoring and maintaining hardware**
- **submitting service calls and warranty claims with vendors**
- **assist in the physical installation of new servers and storage systems**
- **develop program scripts to aggregate information collected from multiple distinct sources into a unified data model**
- **create useful visualizations and dashboards for improved operational and security insights**
- **develop monitoring and alerting scripts based on real time streaming events**
- **contribute to continuous integration and deployment (CI/CD) processes to build and test security event pipeline processing**
- **respond to user tickets**
- **update and refine data in the asset management system (netbox) by creating automated tools for data collection and ingestion**

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



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