Communications and Web Support Coordinator

1 month ago

Edmonton, Canada MacEwan University Full time

COMMUNICATIONS AND WEB SUPPORT COORDINATOR
- LIBRARY**Competition No.** 23.07.164

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Full-Time Continuing (35 hours per week)
MSA Band D (Steps 1-8): $25.70 - $37.37 per hour
September 1, 2023About Us
- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
- Our comprehensive undergraduate university offers 59 programs to more than 18,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.Opportunity

MacEwan University is seeking a Communications and Web Support Coordinator for a full-time continuing opportunity with our Library department. Reporting to the Manager, Library Operations, you will design, develop, and advises on communications and web related functions to promote Library services, collections, events, and initiatives. As an active member of the Library’s Digital Initiatives and Scholarly Communications Unit, you will collaborate with team members to create and produce the overall design and functionality of the Library’s website, while also supporting ongoing content development and maintenance, user engagement, and long-term website sustainability. You will also develop content for a variety of media and coordinate various aspects of projects in order to support marketing and communications strategies and programs for the Library.

Key responsibilities include:

- Performing a current state review of the Library’s website, making recommendations for improvements and working collaboratively with the Web Librarian to implement approved changes to the Library’s website content, appearance, layout, and flow of information;
- Developing a design approach to assist with the development, design, and long-term sustainability of the Library’s website based on best practices, accessibility standards, and responsive design reflective of user behaviour;
- Maintaining the website, ensuring designs continue to meet usability and accessibility standards and practices, and adheres to the visual and branding guidelines of the institution;
- Reviewing, editing, and publishing website content received from staff;
- Drafting, editing and/or proofreading communications for the Library’s website, newsletters, and social media channels;
- Producing creative visual assets (photographs, videos, infographics, GIFs, stop-motion) in digital and print formats to promote Library services, collections, and events;
- Creating visual designs for brochures, postcards, signage, infographics and other materials for both print and digital platforms;
- Supporting the creation and implementation of the library communication strategy;
- Tracking Library social media engagement statistics and website metrics, and producing summary usage reports to inform future project work;
- Working collaboratively with internal Library stakeholders to identify promotional and communication requirements and recommending suitable solutions and tactics to support the initiative(s), while ensuring alignment with the department and broader institution’s standards, policies, practices and strategy;
- Creating high-quality, engaging and relevant content for various social media platforms, including Instagram, Facebook, and X (Twitter);
- Updating, monitoring and responding to comments, questions and feedback on the Library’s social media accounts in a timely manner; and
- Creating schedules, deadlines, and timelines for design deliverables among competing projects.

**SKILLS**
- Thorough knowledge and understanding of web design, communications, print, and digital media;
- Knowledge of accessibility standards and responsive design;
- An eye for effective design and the impact of layout and messaging in communications materials;
- Excellent communication skills, both verbal and written;
- Strong time management and organizational skills, with an ability

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