Customer Service Adviser
2 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 2 years to less than 3 years
**Work setting**:
- Private sector
**Tasks**:
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Co-ordinate special publicity events and promotions
- Conduct public opinion and attitude surveys
- Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes
- Develop, implement and evaluate communication strategies and programs
- Gather, research and prepare communications material
- Initiate and maintain contact with the media
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Order office supplies and maintain inventory
- Receive and log complaints
**Area of specialization**:
- Communications
**Health benefits**:
- Dental plan
- Health care plan
- Vision care benefits
**Financial benefits**:
- As per collective agreement
- Bonus
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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