Service Advisor

6 days ago


Victoria, Canada GALAXY RV Full time

We are looking for an experienced Service Advisor for our Langford RV location. Seeking a person who can contribute to our operations and into our future growth. As our Service Advisor you will be passionate about customer service and have an eye for detail. If you have the appropriate experience, we encourage you to apply.

**Responsibilities include**:

- Responsible for managing the production workflow to ensure that profitability, productivity and customer goals are achieved
- Maintain efficient workflow for technicians
- Ensure technicians are working at high levels, delivering quality service;
- Sell Service Work
- Deliver quality work on time, every time to the customers
- Respond to all questions, problems and requests in an attentive, helpful and timely manner
- Ensure equipment is well maintained in a safe and clean work environment
- Closing out R/O's in a timely fashion

**Skills and Experience Required**:

- Must have technical knowledge
- Excellent communication skills
- Computer proficient - experience with PBS an asset
- Knowledge of manufacturer warranty programs
- Ability to manage parts inventory
- Valid driver’s license with an insurable driving record
- Experience managing and dispatching service work
- Must be able to manage team of technicians
- Professional references to verify experience, expertise and skills

**Salary**: $20.00-$26.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: One location


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