Deli Manager
3 weeks ago
Location:
2025 Guelph Line, Burlington, Ontario, L7P 4M8
Friendly & Energetic, with a passion for food and commitment to our customers. If this describes you, we’d like to hear from you
Why is this Role Important?
Duties and Responsibilities:
- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience
- To direct and supervise all deli staff to secure efficient and courteous customer service;
- To order deli/cheese and pasta products and supplies;
- To be responsible for organizing and setting up the department, ensuring proper signage is received, made up and put up correctly;
- To ensure all price changes are processed and “special” items are identified;
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met;
- To organize any damages and be responsible for ensuring all returns are taken care of;
- To train new employees;
- To schedule all deli clerks ensuring the strict control of wage costs;
- To interpret and administer Company policy and ensure compliance with the union contract;
- To ensure the maintenance of equipment and the safety and sanitation of the department;
- To respond to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
- Exceptional customer service skills
- Flexibility to work a variety of hours including days, evenings, and weekends;
- Ability to work in a fast-paced environment, under pressure;
Excellent organization, communication and interpersonal skills.
- How You’ll Succeed:
- Employment Type:
Full time
Type of Role:
Regular
- We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaw Inc. If an applicant is hired by the Franchisee, then his/her employer will be the Franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
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