Assistant Store Manager

7 months ago

Toronto, Canada JD Sports Canada Full time

**Department**: Retail Stores
**Location**: Toronto, ON
**Workplace Type**: On-site

**Job Type**: Full-time, Permanent

**The Team**:
Established in 2000, size? has since evolved into one of the most influential, leading streetwear brands that represent a community connected by fashion, music, sport and art. From supplying our customers with all of the finest brands in footwear, apparel and accessories from across the globe for over two decades, the size? brand has grown to include its roster of highly sought-after worldwide exclusive product releases - including collaborations with Nike, adidas Originals, New Balance, Reebok and many more. From showcasing and celebrating all things streetwear and the cultures that influence it through size?collections; to working directly with some of the UK’s most creative universities through size?syllabus, the size? franchises have evolved over the years to help play a core role in connecting us to our customers.

**The Role**:
Our Retail team is is looking for an Assistant Store Manager at our Size? Queen St. location. Come join our quickly growing and developing team at size? Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance.

**Key Duties/Responsibilities**:

- Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs
- Delivering sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates and store leadership.
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Maintains an awareness of all product knowledge, and current or upcoming product / trends.
- Contributes to a positive and inclusive work environment.
- Support key initiatives as empowered by and in partnership with the Store Manager.
- Take a proactive approach to growing the business through community outreach.
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.

**Skills/Experience/Knowledge needed**:

- Minimum 2 years of retail management experience.
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training and coaching sales associates.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability - including nights, weekends, and holidays.
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.

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