Parts Front Counter Advisor

2 weeks ago

Saskatoon, Canada AutoCanada Inc. Full time

**Parts Front Counter Advisor**

**Dodge City**

**Saskatoon, Saskatchewan**

We are looking for a **Parts Front Counter Advisor** to join our growing team We are looking for someone who is passionate about delivering exceptional customer service to our valued clients who choose to order parts and service their vehicles at our dealership. Your love of the automotive industry, dealing with the public in a professional manner, and your commitment to delivering the highest level of customer service will ensure your ultimate success.

**What We Offer**
- Competitive wages
- Health and Dental benefits
- Premier dealership setting
- A positive vibrant team environment
- An opportunity to be part of an exciting, growing business

**Your Key Responsibilities**
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Provides high level of service to internal and external customers
- Pulls and fills orders from stock
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies the service advisor and the customer when special ordered parts have been received
- Notifies the body shop when all parts have arrived and when they will be delivered
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
- Follows up on back-ordered parts
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Replenishes assigned inventory daily
- Assists outside sales representatives with their orders
- Makes sure all internal requests for parts are billed on service repair order
- Receives payment from retail customers or obtains credit authorization
- Ensures that all charge sales are signed by the customer
- Ensures that all customers receive their copy of the invoice
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
- Issues and tracks requested shop tools to technicians
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts
- Sets up orders for daily shipment, delivery, or pick-up
- Solicits assigned accounts by phone
- Keeps front and rear counter areas clean and uncluttered
- Cleans computer terminals and printers daily
- Participates in all training programs that are made available
- Keeps current on new products and product updates
- Participates with the parts manager in maintaining a lost sales tracking program
- Maintains professional appearance

**Your Capabilities and Credentials**
- 3-5 years parts counter, technician or equivalent experience (FCA experience preferred)
- Completion of a related post-secondary program and or training courses is considered an asset
- Experience with CDK, MPI Edge and Star Parts is considered an asset
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid drivers license and have a safe driving history

  • Front Counter Sales/tire Technician

    3 days ago

    Saskatoon, Canada Quality Tire Service Ltd. Full time

    With locations throughout Saskatchewan, Quality Tire Service Ltd. is a business centered on providing exceptional customer service and exceeding our customer's expectations. The success of our company is due to the dedication of those who have chosen to build their careers with us. **Role** **Purpose**: As Front Counter Sales/Tire Technician you will be...

  • Parts Counter Person

    2 weeks ago

    Saskatoon, Canada AutoCanada Full time

    Parts Counter Person  Saskatoon Motor Products  Saskatoon, SK Are you ready to join a dynamic team and contribute to the success of Saskatoon Motor Products? We are currently seeking a Parts Counter Person to join our Parts Team and play a key role in ensuring our customers get The Right Part, The First Time, Every Time! Why Join Us: At...

  • Parts Counter Person

    1 month ago

    Saskatoon, Canada AutoCanada Inc. Full time

    **Parts Counter Person** **Saskatoon Motor Products** **Saskatoon, SK** Are you ready to join a dynamic team and contribute to the success of Saskatoon Motor Products? We are currently seeking a Parts Counter Person to join our Parts Team and play a key role in ensuring our customers get **The Right Part, The First Time, Every Time!** **Why Join...

  • Front Desk Service Advisor

    4 weeks ago

    Saskatoon, Canada Nu-Vu Auto Glass Full time

    **Front Desk Service Advisor** **Nuvu** is a Family-Owned Business that has served Saskatoon for over 36 years. We are a full-service Auto Glass Shop that offers a complete, One Stop Shop for all Vehicle Glass Installation, including Back, Front, Side, and Sun Glass to your ADAS Calibration. Your Safety comes First! **Job Details Include ** - Greet and...

  • Parts Advisor

    4 weeks ago

    Saskatoon, Canada Hino Truck Sales (Saskatoon) Full time

    Computer competency - Customer service skills - Organized and completes tasks in a timely manner - Must have background in a parts advisory role in trucks, industrial or automotive position **Job Description**: - This person will be responsible for the following day to day activities: - Answering parts calls over the phone - Dealing with customers at the...

  • Technical Sales

    5 days ago

    Saskatoon, Canada Saskatoon Agri-Auto Parts Inc. Full time

    Saskatoon Agri-Auto Parts is an essential expanding business and needs to fill **Technical Sales/Parts Manager** position with driven, extroverted, adaptive and positive individuals. - Assist with developing and marketing existing and new product lines and maintain and develop relationships with existing and new suppliers/vendors - Responsible for regular...

  • Technical Sales

    1 month ago

    Saskatoon, Canada Saskatoon Agri-Auto Parts Inc. Full time

    Saskatoon Agri-Auto Parts is an essential expanding business and needs to fill **Technical Sales/Parts Manager** position with driven, extroverted, adaptive and positive individuals. - Assist with developing and marketing existing and new product lines and maintain and develop relationships with existing and new suppliers/vendors - Responsible for regular...

  • Parts Counter Clerk

    1 month ago

    Saskatoon, Canada YXE Parts 4 Truckers Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Tasks**: - Set-up displays of retail parts and accessories - Address customers' complaints or concerns - Advise on use and appropriateness of goods or parts - Handle cash transactions - Maintain records on inventory control system - Prepare and track work orders - Prepare...

  • Reline Merchandiser

    5 days ago

    Saskatoon, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY for our upcoming RELINE season,...

  • Reline Merchandiser

    4 weeks ago

    Saskatoon, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY for our upcoming COSMETIC RELINE...

  • Reline Merchandiser

    4 weeks ago

    Saskatoon, Canada Counter Intelligence Merchandising Inc. Full time

    **Counter Intelligence Merchandising Inc. **is always seeking to contract with talented, energetic people who are able to provide services to our expanding client base_**. **_We service all retailers across the country including Shoppers Drug Mart, Walmart, Rexall and many more! **Come join our team of merchandisers TODAY for our upcoming RELINE season,...

  • Gun Counter Sales Associate

    4 weeks ago

    Saskatoon, Canada Bass Pro Shops Full time

    Gun Counter Sales Associate page is loaded Gun Counter Sales Associate Apply locations Saskatoon, SK time type Part time posted on Posted 4 Days Ago job requisition id R190144 Summary:Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and...

  • Gun Counter Sales Associate

    4 weeks ago

    Saskatoon, Canada Bass Pro Shops Full time

    Gun Counter Sales Associate page is loaded Gun Counter Sales Associate Apply locations Saskatoon, SK time type Part time posted on Posted 4 Days Ago job requisition id R190144 Summary:Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and...

  • Gun Counter Sales Associate

    4 weeks ago

    Saskatoon, Canada Bass Pro Shops Full time

    Gun Counter Sales Associate page is loaded Gun Counter Sales Associate Apply locations Saskatoon, SK time type Part time posted on Posted 4 Days Ago job requisition id R190144 Summary:Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and...

  • Parts Counterperson

    2 weeks ago

    Saskatoon, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1400 employees across 35 branches in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located at...

  • Gun Counter Sales Associate

    4 weeks ago

    Saskatoon, Canada Cabela's Full time

    **Summary**: Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making...

  • Front of House Coordinator

    1 month ago

    Saskatoon, Canada TCU Place Full time

    TCU Place is part of a dynamic industry where no two days are the same! We are a strong, community-based organization offering diverse and welcoming opportunities for all. TCU Place continues to experience rapid change through the entire organization, including new systems, processes, and personnel. We are positioned to welcome a permanent, part-time (apx 30...

  • Front Desk Receptionist

    1 month ago

    Saskatoon, Canada Headrush Tattoo’s & Apparel Full time

    Job Responsibilities Include: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Scheduleing appointments - Answering incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Perform other clerical receptionist...

  • Parts Shipper Receiver

    7 days ago

    Saskatoon, Canada FRONTLINE TRUCK & TRAILER Full time

    **Parts Shipper Receiver** Full-time Regular Salary 17.50 - 20.00 per hour As a Parts Shipper/Receiver, you will be responsible for ensuring accurate packaging of outbound parts orders and receipt of incoming parts. **YOUR RESPONSIBILITIES** **Shipping and Receiving**: - Fills, packages and marks parts orders in order to meet delivery schedules. -...

  • Service Advisor

    1 month ago

    Saskatoon, Canada AutoCanada Inc. Full time

    **Service Advisor** **Saskatoon Motor Products** **Saskatoon, SK** We are looking for ** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Saskatoon Motor Products **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating...