Sales Associate- St. Albert

5 months ago


St Albert, Canada Cranky's Bike Shop Full time

**Get to know us**:
At Cranky's our mission is simple: helping riders get the most of their cycling experience. We believe that a cyclist doesn't fall into a cookie-cutter mould. Our stores offer a wide selection of bikes, including e-bikes, mountain bikes, road bikes, and more. We carefully select gear that is necessary for your riding needs.

**Our Culture**:
No matter what style, biking is our passion. We believe in team building through group staff rides and engaging in cycling related volunteer opportunities in the Edmonton area. We pride ourselves on being inclusive and welcoming riders of all abilities into our team. Teamwork, honesty, and professionalism are values we look for in potential team members.

**Who you are**:

- You have a positive, upbeat attitude
- You enjoy working in a team environment
- You are excited at the opportunity to learn something new
- You are a quick thinker in a fast-paced environment
- You have the perfect balance between friendliness and professionalism when handling customers and coworkers
- You love a challenge. You know how to handle the toughest situations with patience and a positive attitude
- You love biking and other outdoor activities
- Flexibility to work a variety of shifts from Monday to Saturday

**What you'll do**:

- Greeting customers and helping them find the right products for their cycling needs, based off your knowledge and experience
- Work as a team to maintain store sales goals
- Ability to assist customers with mountain bikes, full suspension, comfort, road, gravel, e-bikes, and hybrid bikes
- Knowledgeable on accessory offerings such as clothing, shoes, helmets, etc.
- Maintain store cleanliness throughout the day
- Continuous education watching Trek University videos, S-TECH videos, and other related teachings
- Processing online orders for in-store pick-up
- Restocking and merchandising inventory

**What you've done**
- **Education Level**: High School Diploma or equivalent
- **Prior Experience**: MUST have one year of customer service experience. Previous experience in a sporting goods store or a bike store is an asset.
- **Specific skills**: Previous cash handling experience is required.
- **Personal characteristics**: Must have a willingness to learn and want to try new cycling products.
- **Physical abilities**: Can lift boxes or items around 30 pounds and is comfortable working on ladders.

**What you'll receive**
- Comprehensive Training
- Great discounts through Cranky's and our distributors
- Unlimited learning opportunities

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Salary**: $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Shift:

- 8 hour shift
- Day shift

Work setting:

- Specialty store

Application question(s):

- What kind of bicycle do you ride?

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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