Treatment Coordinator

4 weeks ago

Fort Saskatchewan, Canada Fort Dental Full time

We are looking for a passionate Treatment Coordinator to join our team at Fort Dental Health Group for a 6 motnhs contract with possibility of extension.

**DUTIES AND RESPONSIBILITIES**:

- New Patient interviews/patient relations.
- Educates and discusses the dentist's treatment plan, after the dentist has diagnosed and reviewed the treatment with a patient. Prepares a thorough written treatment plan as per the doctor’s instructions.
- Discusses dental benefits when applicable. Sends pre-estimates and follows up with patients. Prepares and submits all pre-determinations from treatment plans.
- Presents fees and gives estimates of treatment; documents financial arrangements/ commitments to pay.
- Educates patients about veneers, implants, crowns, bridges, Ortho, Perio, and any other treatment that was diagnosed by the dentist.
- Tracks and calls patients with incomplete treatment plans; send follow-up letters.
- Utilizes technology in the office, e.g. digital photos, intra oral camera photos to educate patients and discuss treatment.
- Schedules and confirms patient appointments, procedures and consultations.
- Monitors treatment plans, case acceptance, production and collections.
- Recognizes client rights and the inherent dignity of the client by respecting privacy, and maintaining confidentiality.

**SKILLS AND QUALIFICATIONS**:

- Must have at least 2 years of experience.
- Dental knowledge and knowledge of dental insurance.
- Organized, systematic, and with good follow-through.
- Excellent communication skills, poise, confidence and professional appearance.
- Patient services orientation; creating a safe and effective environment.
- Positive attitude and enthusiasm and ability to think on his or her feet.

**WORKING CONDITIONS**:

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