Chief of Operations

2 weeks ago


La Pocatiere, Canada ALSTOM Full time

Req ID:415193

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**_ Purpose of the role:_**

The Chief Operations ensures the physical delivery of the train on quality, time and costs as well as the follow-up of both configuration and traceability. CO is based on the final assembly unit and shall:

- Ensure the assembly line set up
- Coordinate Supply Chain, Industrialization, Production, Test & Commissioning for the train delivery site in relation with industrial quality
- Ensure Design for Operations (DfO) aspects are addressed in development phase
- Coordinate industrial sites including suppliers when needed.

**Key accountabilities**:

- Develop the Project Industrial Management Plan (IMP) in line with project objectives and other project plans
- Lead Construction & Installation Management Plan (CIMP) and CAPEX for Assembly line set-up
- Consolidate industrial staffing plans for assembly line & sub-systems with SSMs
- Lead Transfer of Technology (ToT) and ensure skillset development plan per ToT commitment
- Challenge SSMs for ensuring Design for Operation based on local requirements
- Ensure the readiness of industrial activities, means and deliverables to successfully pass the gate reviews
- Monitor, control and prepare sub-systems physical delivery for the final assembly line to maintain the alignment with the global industrial planning
- Manage the improvement action plan to achieve industrial QCD targets after the serial Go
- Be accountable for the proper implementation and full compliance with Code of Ethics, EHS and other Alstom policies and Customer requirements

**Main activities**:
**Lead and coordinate project operation activities and stakeholders** from tender transfer to close-out including:

- Develop the Project Industrial Management Plan (IMP) including the Project Industrial Organization (PIO), Make or Buy strategy, industrial planning & reviews, list of deliverables, ToT management plan.
- Resources management:

- Anticipate and ensure industrial operations team staffing,
- Escalate when project resources available do not match the project needs
- Manage activities related to industrial operations (industrialization & production line set-up, transfer of technology, supply chain, manufacturing, test and commissioning of the complete system) and ensure alignment with project objectives
- Proactively participate to the definition of project development logic and key milestones and contribute to project risks and opportunities management
- Ensure industrial data correct set-up in ERP
- Actively contribute to the product x process concurrent engineering and ensure adequate handover between DME and PME
- Ensure that both logistics strategy and kitting strategy are defined in line with Supply Chain requirements and customer sites constraints
- Manage the retrofit activities after changes related to engineering, industrialization, and manufacturing planning
- Lead the problem-solving approach when technical or operational issues arise on delivery site
- Ensure compliance with Ref Lib and tender strategy on industrial related topics
- Support the delivery of the first trains of series and ensure FAR/FMR/SMR are performed on time
- Perform lessons learned/ feedback on industrial activities and contribute to update the Industrial Ref Lib
- Manage its direct reports and ensure proper delegation when required
- Arbitrate issues escalated at his level and escalate to the PM when required

**Experience**:

- At least 7 to 10 years of experience in industrial operations including 3 years at project or site management level.
- Extensive industrial, supply chain and Alstom product knowledge and project/company background.

**Competencies & Skills**:

- Balanced skills between management, industrial management and project management
- Strong leadership and ability to federate teams on technical orientations to reach QCD targets
- Demonstrated capacity to lead cross-functional activities and numerous/various stakeholders
- Ability for analysis, problem-solving and efficient decision-making in complex environment
- Ability to work across sites in a multi-cultural environment
- Fluent in French and English, mandatory
- Occasional travels inside and outside of Canada_

Alstom is a global company where our people vision and values embrace Diversity and Inclusion (D&I). Wherever we operate and across all our businesses, we want to create an inclusive culture in which diversity is welcomed and appreciated. By bringing together people from diverse backgrounds and


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