Cpic Operator

The Ministry of the Solicitor General, Ontario Provincial Police, and the Communications & Technology Services Bureau are seeking a qualified individual to join our CPIC Operations Unit. In this exciting, rewarding and challenging opportunity, you will receive, enter, modify and transmit confidential information pertaining to property, vehicles and persons into Canadian Police Information Centre (CPIC) and other computerized information systems, ensuring quality of inputted data/information and provide information from databanks to authorized agencies and personnel within the Provincial CPIC Unit which operates on a 24/7 basis.

About Us:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.

The Communications and Technology Services Bureau (CTSB) is comprised of more than 1,000 dedicated uniform and civilian professionals who possess a wide variety of backgrounds, expertise, and technical skills. The challenge of meeting the needs of a provincial police service with over 9,000 uniform civilian members in a province as vast as Ontario is significant. Despite this, CTSB members have risen to the occasion and will continue to surpass expectations in meeting the needs of a diverse, geographically deployed OPP workforce.

The OPP Values promote always doing the right things for the right reasons, by:

- Serving with PRIDE, PROFESSIONALISM and HONOUR.
- Interacting with RESPECT, COMPASSION and FAIRNESS.
- Leading with INTEGRITY, HONESTY and COURAGE.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: To receive, enter, modify and transmit confidential information pertaining to property, vehicles and persons into Canadian Police Information Centre (CPIC) and other computerized information systems, ensuring quality of inputted data/information.

To provide information from databanks to authorized agencies and personnel within the Provincial CPIC Unit which operates on a 24/7 basis.

**How do I qualify?**:
**Mandatory**:

- Ability to pass an OPP background/ security investigation.
- Ability to work shift work on a 24/7 rotational shift basis.

**Knowledge, Skills and Abilities**:

- Knowledge of and skills in personal computer operation and specialized programs such as: CPIC, Audit Command Language (ACL), Vehicle Identification Number (VIN) Assist, Police Automated Registration Information System (PARIS), Ministry of Transportation Ontario (MTO) Inquiry Services, Automated Canada-United States Police Information Exchange System (ACUPIES), National Crime Information Centre (NCIC) to create and modify entries, cross-reference, and conduct searches.
- Knowledge of applicable Federal and Provincial Statutes including the Criminal Code of Canada, Controlled Drugs and Substances Act (CDSA), Youth Criminal Justice Act (YCJA), Provincial Offences Act (POA), Highway Traffic Act (HTA), Federal and Family Court orders, Freedom of Information and Protection of Privacy Act (FOIPPA) to understand data/information requirements, to enter and retrieve CPIC data and to perform quality control checks on information received.
- Knowledge of and ability to read and understand court documents in order to create and modify entries and conduct searches.
- Oral communications skills to obtain missing or incorrect information and to clarify unclear information. Respond to inquiries from court case managers and personnel from detachments and other police agencies, and to provide information to authorized individuals and agencies. Written communication skills, including use of spelling and grammar when sending narrative/hit confirmation messages.
- Ability to identify incorrect or insufficient data/information and obtain current data from appropriate source.
- Ability to ascertain errors and discrepancies in CPIC files when performing monthly v