Settlement Worker

2 weeks ago

Hamilton, Canada YMCA Hamilton Burlington Brantford Full time

**Settlement Worker - This position serves clients in the Hamilton & Brantford Regions**

YMCA Employment & Immigrant Services

25 Main Street West Hamilton, ON L8P 1H1

**Starting Salary**: $40,000 - 50,000 per year

**Position Status**: Full-time with a complimentary YMCA membership (until March 31, 2024)

**Placement**: Immediate

**Nature & Scope**

As a branch of the YMCA of Hamilton/Burlington/Brantford, the YMCA Employment and Immigrant Services branch delivers Employment Services, Youth Initiatives, Literacy and Basic Skills, Summer and Employment Experience Programs, Youth Outreach and Immigrant Settlement Programs.

The YMCA is looking to support Ukrainians fleeing the war with social and employment support networks in the community and engage them in English Conversation Groups focused on employment readiness, Canadian workplace culture and other employment related topics.

**Responsibilities**
- Provide friendly, timely and professional customer service
- Conduct client intakes to determine eligibility and suitability to access services
- Conduct client needs assessments, goal setting, career planning and coordination of services
- Provide fist point of contact for Ukrainian speaking clients interested in developing social and employment networks
- Facilitate English Conversation Groups focused on employment related topics (ex., discuss employment opportunities & supports, workplace culture, industry specific job skills, professional upgrading, networking, licensing etc.)
- Recruit program volunteers to facilitate social and employment networking matches and support other program activities
- Provide clients with timely and accurate information on services and resources to help meet their settlement & employment needs
- Provide clients with the appropriate referrals to services available in the community
- Maintain accurate, up-to-date client files and documentation in OCMS client database
- Participates in community partnerships, initiatives, and outreach activities to facilitate greater community engagement and understanding in serving the needs of newcomer clients
- Assists with administrative support as required
- Attends workshops, trainings, conferences, and staff meetings as required

**Qualifications**
- Post-secondary degree or diploma in the social service field and/or education or equivalent education and work experience
- Demonstrated knowledge and experience in providing employment related services
- Strong computer skills
- Excellent written, interview and assessment skills
- Good interpersonal, presentation and negotiation skills
- Strong organizational skills and ability to effectively prioritize responsibilities
- Ability to work in an efficient manner both independently and as part of a team
- Experience in working with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity
- Ability to read, write and speak fluently in English
- Ability to speak Ukraine or Russian an asset

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

Work Location: One location

Application deadline: 2023-01-20
Expected start date: 2023-02-01

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