Vice President, Maintenance

3 days ago

Cambridge, Canada Challenger Motor Freight Inc. Full time

**Envision**: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to keep us on the leading edge in safety, technology, and analysis.

It’s not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.

**We offer the following in our search for engaged employees looking to become part of a successful team**:

- A continuous learning environment that develops your individual career goals
- A continuous improvement environment where all ideas are explored
- Engaged coaches and mentors who will provide guidance but also allow autonomy
- Team atmosphere
- Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
- Support of professional memberships and certifications
- Standard office hours; Monday to Friday from approximately 8:00am to 5:00pm
- Travel within Ontario, Quebec and British Columbia to our maintenance facilities is required (10-15%)

**The Opportunity**:
The Vice President, Maintenance is responsible for strategically overseeing and optimizing the cost and effectiveness of Challenger’s five shop locations and one TLS facility. This role ensures maintenance activities align with organizational goals, prioritizing resource allocation and spending. A key focus of this position is to develop the maintenance leadership team, drive operational efficiencies, and leverage retail maintenance experience to generate revenue and enhance customer satisfaction.

**Key Accountabilities**:
**Maintenance KPI Objectives**
- Lead and manage all maintenance key performance indicators while overseeing the day-to-day operations of Challenger’s five maintenance facilities (Cambridge, London, Saint-Rémi, Abbotsford) and one TLS maintenance facility (Windsor), ensuring efficient resolution of operational issues.
- Direct priorities to the maintenance leadership to ensure 95% of Challenger’s Tractor Trailer fleet is available for dispatch 24/7.
- Drive revenue growth through retail maintenance operations and Owner Operator maintenance services.
- Maximize warranty recovery opportunities from all OEM suppliers.
- Act as the primary resource on truck and trailer specifications, leading procurement cycles via the RFP process to meet business needs.
- Ensure all facilities operate safely and efficiently, with a focus on cost reduction without compromising fleet performance.
- Deliver exceptional customer service through the maintenance department, ensuring internal and external stakeholders’ needs are met.
- Build and manage a fiscally responsible annual operating budget and oversee the department's profit and loss (P&L), supporting strategic business planning and ensuring operational success.
- Maintain vendor relationships for asset purchases, disposals, used equipment sales, and lease returns. Make critical decisions regarding high-cost repairs, equipment lifecycle, and warranty exceptions.
- Collaborate closely with the Leadership Team, Equipment Control, and business unit leaders to address maintenance needs and achieve business results.

**Departmental Operation / Processes**
- Consults with Maintenance leaders and Senior Leadership to ensure best practices are aligned with Company’s goals / visions; provides guidance to People Leaders on maintenance functions, issues, and projects.
- Oversees Maintenance department, sets SMART goals and objectives, monitoring progress, and ensuring clear documentation of processes for seamless transitions and resource allocation.
- Acts as a strategic business partner across all maintenance terminals; partners with these individuals to identify and implement maintenance best practices and efficiencies.
- Manages and coaches the maintenance leadership team, promoting problem-solving, relationship-building, and team motivation to achieve departmental objectives.
- Ensures that all processes have been accurately documented to allow for smoother transitions and resource allocation.
- Ensure that the Maintenance leadership team is properly trained to perform duties and monitor progress.
- Problem solve and provide solutions to refine and improve on departmental goals and procedures.

**Various**
- Promote and enforce a strong health and safety culture within the maintenance department, ensuring adherence to policies and procedures.
- Lead the implementation and sustainability of the 5S program to improve department organization and cleanliness.
- Collaborate with internal and external customers to deliver solution-driven resolutions for mainten

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