IT Business Solutions Analyst

6 months ago

Mississauga, Canada JTI - Japan Tobacco International Full time

We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the opportunity to grow, travel and develop, **amazing things can happen**.

That’s why our employees, from around the world, choose to be a part of JTI.** It is why 80% of employees feel happy working at JTI.** And why we’ve been awarded **Global Top Employer status, ten years running**.

So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Are you ready to take your career in Information Technology to the next level? Look no further **JTI-Canada **is seeking an exceptional** IT Business Solutions Analyst **to join our world-class team in Canada. This is a unique opportunity to showcase your skills and make a meaningful impact in a dynamic and ambitious organization.

**IT Business Solutions Analyst - Mississauga Head Office**

**Position Purpose**:
**Main Responsibilities**:

- Consumer Focused Capability Management identification and enhancement
- Consumer Focused Capability Management identification and enhancement
- Collaborate with business to identify improvements for existing solutions
- Work to find existing solution in JTI that have the required capabilities
- Help develop capabilities delivered by global teams and within regional/local solutions.
- Explore with other regions capabilities teams what exists so that synergies and technology re-use can be maximized and deployed quickly & adopted
- Rollout of Central systems and Market Mile
- Under direction of the RPD embrace and learn steps and effort required to rollout a system to more than one market in the region.
- Work with other regions who are rolling out systems ahead of your region to gain knowledge and to help deliver the solution faster in your region.
- Support other regional teams by engaging them and helping them understand what you and the team learnt for a successful deployment.
- Freedom within a Framework
- Use low code tools provided in JTI environment to augment and deliver simple and short-term capabilities.
- Make sure you are aware of the tools ever increasing functionality, how these tools work and leverage and communicate through APIs in JTI key systems to deliver data transfer or better UX experience.
- Service Delivery Management & Business Continuity / Security
- This role ensures the company's business community is provided with appropriate support and training/development in business systems, software and hardware in order to make effective and efficient usage of systems and resources and enable users to achieve business goals. These solutions may be internally or externally provided.
- Ensure strategic alignment with Internal (e.g. BTS, I&O, GDC, Security) and External D&IT Service Providers.
- Geographically Distributed teamwork, & Operations.
- You may at times and as decided by the Regional Digital & IT lead be seconded to the RPD to assist or run project on behalf of the region.
- This role may be involved projects to localize and roll out of centralized systems, including the detailed planning and execution of the project/changes, data migration, external resources and go-live.
- This role will also play an important role as expert in the technology stack of the function (sales apps, power apps, data, digital, etc) looking for upskilling within that area of expertise and delivering via self-development or consultants’ solutions to the business demands.
- D&IT Governance
- Govern system change control through compliance to D&IT policies, procedures & standards & Decrease technology risk and reduce cost through following D&IT technology standards and guidelines.
- Innovation
- Work with markets teams to foster ideas and understand new trends and how they could challenge or provide an opportunity to change the business model or drive efficiencies into operations

**Skills required**:

- University Degree in Computer or Technical Science or strong IT background.
- 2+ years’ experience in the IT discipline.
- Preferred background of employment experience in multinational companies with good working knowledge of business and related processes in FMCG industry.
- Fluent English

**Functional**:

- Experience or Know How in at least 2 of the following technology:

- Microsoft PowerPlatform (PowerApps, PowerBI, PowerAutomate)
- Websites development, Content Management Systems or CMS
- Consumer lifecycle for Engagement/Loyalty Solutions
- CRM and Marketing Automation
- Project implementation and administration support
- Exposure to supplier management
- Business requirements analysis

**Soft**:

- Acts with a sense of urgency and clear understanding of priorities and strategic importance
- Can work independent

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