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Customer Success Coordinator

4 weeks ago

Peterborough, Canada Lifestyle Home Products Full time

**Customer Success Coordinator**
- Are you extremely organized?
- Do you like to keep other people organized as well?
- Are you a great communicator?
- Do you like challenges?
- Do you like to have fun while working?

**Customer Success Coordinator 11:30am-7:30 pm - Peterborough, ON**

**About you**
- You are very comfortable with being on the phone (a lot).
- You are a natural people person and communicator.
- You find it easy to build rapport with both external and internal stakeholders.
- You know how to plan and organize small and medium size projects.
- You can effortlessly juggle multiple priorities while keeping a smile on your face.

**All in a days work**
- You will spend the day connecting with our customers to arrange dates for service, remeasures or installations (did we mention that you will be on the phone - a lot).
- You will plan and prepare construction schedules for our installers.
- You will respond to customer inquiries and deal with upset customers with empathy, care and professionalism.
- No challenge is to small. In fact, your motto is "bring it on".
- Happy to work in our office as well as one day a week from home.

**More about you**
- You are very detail oriented.
- You possess great interpersonal skills.
- You are able to roll with the punches.
- You are team player but can work independently as well.
- Did we mention great organizational skills?
- You are computer savvy. You don't have to know how to program but typing skills and a level of comfort with various software is a must.
- You are committed to show up and do your best every day.
- You are available to work in the office with occasionally working from home.

Lifestyle Home Products supports diversity, equity and a workplace free from harassment and discrimination. We are committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us and we will work with you to meet your needs.

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