Relief Manager

4 weeks ago

Coquitlam, Canada Pacific Cove Properties Full time

**Job Title: Relief Manager**
**Primary Location: Coquitlam, BC**
**Job Status: 32 Consecutive Hours + Stat Holidays, Permanent**

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodations to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

**What you are great at doing**:

- Providing 32 consecutive hours every week + stat holidays of relief support to the Resident Manager.
- Dealing with minor emergencies while acting as the Relief.
- Building positive resident relations and communications.
- Showing suites as requested by the Resident Manager and/or Property Manager.
- Adhering to a 30-minute response time policy for inquiries from residents, prospective residents and management.
- Light cleaning (shoveling and salting as required in the winter) as requested by the Resident Manager and/or Property Manager.
- Ensuring excellent coordination for scheduled move-in and move-out’s when there is turnover,
- Other reasonable duties as assigned.

**What you need to be successful**:

- Excellent organization and time management skills.
- Excellent communication and customer service skills.
- Strong follow-up times.
- Exercising tact, diplomacy, and confidentiality at all times.
- Excellent problem-solving skills, and ability to think proactively.
- Positive and friendly attitude with staff and residents.
- I understand that checks of my personal background are essential to determine my suitability for Pacific Cove Property Management Ltd. These background checks will include the following elements: _
- 1/ A search of publicly available records (including social media, court records, news reports, etc.)_
- 2/ Professional reference checks_
- In connection with this process, I consent to the background search elements described above._

**Job Type**: Permanent

Schedule:

- Weekend availability

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