Product Manager

4 weeks ago

Ottawa, Canada Canadian Bank Note Company, Limited Full time

Canadian Bank Note Company is global leader in the development of customized solutions for identification, border security, excise control, currency, and lottery operations. Our customers are domestic and foreign governments, and together we work to design, launch and support the technologically advanced secure documents and information systems that protect borders, safeguard national currencies, and generate revenue for government social initiatives.

**What’s**
**In**
**It For You?**

Do you love being at the heart of the action? Are you looking for a role where you make an impact? Our Product Managers are at the centre of our operations and successfully coordinate all the steps that go into the manufacturing of our secure documents. There’s always a lot on the go, so if you’re driven, energetic, a strong collaborator and passionate about taking ownership of processes, this role could be perfect for you

**What Will You Do?**

Specifically, you will:

- Liaise with internal departments to scope out customer product requirements and manage the planning of production processes, quality standards and budgets that will achieve their product needs.
- Support the development of associated production schedules, forecasts and risk management plans and distribute them to all departmental representatives to ensure clear project communication.
- Review and assess product designs with the Technical Director, develop manufacturing plans and generate work orders.
- Attend press-side approvals and, based on design or reference standards, provide sign-off authorizing production runs.
- Interact with suppliers to ensure the materials provided will generate a product that meets the customer requirements. Confirm production schedules reflect material delivery timelines and budgets capture costs.
- Monitor products as they progress through each manufacturing step and ensure quality standards are maintained and delivery schedules are met.
- Develop and improve quality controls and work with the Quality Control Laboratory to match reference standards throughout production runs.
- Promptly address any production issues/concerns that could negatively impact performance standards and, working with senior management, develop contingency and remedial action plans.
- Organize and attend various client and internal production meetings, document the proceedings, and create and disseminate summaries to the team as requested.
- Work with the Director of Logistics to coordinate shipping and logistics processes between production facilities and to the customer.
- Complete post-production lessons-learned exercises and identify opportunities for future improvements where possible.

**What Will Help You Succeed?**

**_ Knowledge/Experience_**
- University degree or college diploma in Printing Technology, Manufacturing or Engineering.
- Project management skills, specifically scheduling and prioritization
- A high level of proficiency in MS Office, particularly Word and Excel
- Bilingualism is an asset. Our customers are all over the world, so languages in addition to English are an asset.

**_ Soft Skills_**
- Excellent time management and prioritization skills
- Confident communicator able to address a variety of audiences
- Creative problem-solver
- Continuous learner
- Strong collaborator with leadership skills
- Motivated, self-driven
- Adaptable
- Dedicated and accountable

**Mandatory Requirements**
- The ability to obtain, and maintain, Government of Canada Secret (Level II) clearance;
- Able to travel between our sites in Ottawa on a regular basis. Occasional travel may be required outside Ottawa (domestic and/or international).
- Able to work on-call hours when your product is on press.

People who enjoy variety and think beyond their job descriptions succeed here. As part of the team at CBN, your job is to take your career in new directions and be part of our customers’ success stories. So, if you’re looking for the chance to work for a global technology company, explore new opportunities, and deliver exceptional work to your customers, we want to hear from you

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