Frontline Worker

Reports to: The Director-Reaching Home and Urban Inuit Division in the President’s Department.
Location: Montréal
Status of Employment: Temporary, Part-time (2-year contract)

**Salary**: According to the Salary Scale

**Responsibilities**
Section 2, which is to be at Milton/Du Parc area, Place des Arts area and Metro Mont-Royal, Place des Arts, McGill, Place d’Armes;
AND/OR
Section 3, which is to be at Cabot Square area, Atwater/St Jacques area and Metro Atwater, Guy, Lionel Groulx, De L’Eglise;

With a working schedule of 12h00 to 20h00 Saturday and Sundays.
- Be present to assist members of the community coming South if they need support to find lodging, health services, beneficiary cards etc.;
- Inform members of the community on the Urban realities, such as dangers of circulating in the city, providing Pedestrian and Crime safety tips;
- For homeless members of the community, offer services and start the path towards using emergency shelters and transition to transitional housing;
- Defuse conflict situations, if possible and/or collaborate with authorities and partners;
- For Inuit experiencing homelessness, facilitate relationships with Resource Organizations (PAQ, Open Door, Chez Doris, Etc.);
- After 20h00, assist community members in metro stations, in finding a shelter for the night if they need one. (stations mentioned above);
- Assist community members who want to go back to Nunavik, working with partners North and South to establish a plan;
- Be available and willing to circulate in different neighborhoods of the city;
- Perform other related duties within the scope of the position or as requested by supervisor.

**Qualifications**
- Experience in Social Intervention, is an asset;
- Good communication skills in at least two (2) of the three (3) languages: Inuktitut, English and/or French;
- Good computer skills: Microsoft Suite (Excel, Word, PowerPoint, etc.);
- Have good knowledge of the realities, needs, and assets of the urban Inuit community in Montreal, or a strong willingness to learn about it;
- Have excellent interpersonal skills, have a team spirit and openness to collaboration, and contribute to a positive and healthy work environment;
- Motivated, and be passionate about improving the quality of life of urban Inuit;
- Strong interpersonal skills, sound judgement and excellent work and moral ethic;
- Ability to work outside standard office hours;
- Ability to balance multiple demands and urgent requests;
- Knowledge of urban Inuit priorities and understanding of the homelessness situation in Montreal;
- High level of integrity, autonomy, and accountability;
- High level of understanding of self-care.