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Fulfillment Associate

4 weeks ago

Vancouver, Canada Sophie Grace Designs Inc Full time

**Overview**

**Handling orders and returns**
- Efficiently and accurately picking, packing, and shipping customer orders.
- Collaborating with the marketing team to fulfill influencer marketing campaign orders.
- Providing customer service support for inquiries such as sizing, shipment tracking, returns, and exchanges.
- Handling the receipt, inspection, and restocking of returned items.

**Receiving and Managing Bulk Inventory**
- Receiving and ensuring accurate organization of new product shipments.
- Handling the receipt, inspection, and restocking of returned items.
- Assisting in setting up new products on Shopify.
- Managing Shopify inventory by creating and receiving transfers from suppliers.

**Schedule**:

- 25 - 40 hours weekly.
- Shift timings may vary according to operational requirements.

**You have**:

- High school diploma or equivalent.
- Ability to work effectively both independently and as part of a team.
- Strong communication skills.
- Capable of lifting at least 25 pounds unassisted; potential to lift over 25 pounds with or without assistance.
- Detail-oriented approach to ensure precision in order processing.
- Basic computer skills for order tracking and inventory management.
- Previous fulfillment, warehousing, or related experience is advantageous.
- Excellent communication and interpersonal abilities with customers and team members.
- Self-motivated, capable of working autonomously while recognizing when to seek guidance.
- Undertake merchandising tasks like steaming, folding, and displaying products as per company standards.

**Job Type**: Seasonal
Contract length: 3 months

Pay: $17.50-$19.00 per hour

Expected hours: 25 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 2024-11-03
Expected start date: 2024-10-16