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Electrical/plumbing Sales Associate
4 months ago
**JOB DESCRIPTION**
**Electrical / Plumbing Sales Associate**
**Summary**
The Sales Associate is responsible for ensuring that every customer has an exceptional experience by suggesting the right products and services necessary to complete their projects. A passion for service and a willingness to develop product knowledge are key components of this role.
**Core Competencies**
- Customer service oriented;
- Welcoming, professional and attentive to the needs of our customers;
- Strong listening and communication skills;
- Proficient with computers, able to learn new software and processes;
- Mature, responsible with sound decision-making skills;
- Retail, sales or customer service experience is a great asset;
- Construction or home renovation knowledge is an asset.
**Responsibilities**:
- Ensure that every customer experience exceeds the customer’s expectation;
- Proactively provide Home Hardware customers with expertise and assistance;
- Quote basic projects, follow up on leads and close sales;
- Use computer software to develop deck, fence and garage packages;
- Promote add on sales, product benefits and services such as installation;
- Increase product knowledge and provide advice for customers and appropriate products;
- Inform customers of current promotions and Aeroplan;
- Other related responsibilities as directed by supervisor.
This position reports to the **General Manager, **and **Assistant Store Manager.**
- **We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.**_
Day range:
- Monday to Friday
- Weekend availability
Flexible Language Requirement:
- French not required
Shift:
- 8 hour shift
Work Location: In person