Warranty Administrator

**Master, for over 70 years**
We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,300 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and nearly 30 branches in the United States.
**A Great Place To Work**
At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues. Teamwork is integral to our values, and it is through it that we achieve our greatest successes.

Are you eager to join a dynamic team where you can balance work-from-home and in-office collaboration? If you're as meticulous as you are versatile, then this job is tailor-made for you

As a Guarantees Administrator, you'll be the mastermind behind our claims return process, ensuring everything flows smoothly according to our impeccable procedures.

Fulltime from Monday - Friday 8:00 - 17:00

**What you will accomplish with us**:

- Organizational wizard for receiving and managing merchandise returns from branches
- Communication ace for relaying necessary information to manufacturers for warranties
- Pillar of rigor for overseeing tracking and management of claims and returns with suppliers

**What You Bring to Our Team**:

- High school diploma
- Fluent in French and English
- Comfortable with MS Office software (Outlook, Excel)
- Desire for learning and growth in English and French
- Ability to thrive in a dynamic and positive team

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy