Transitional Housing Program Manager

2 weeks ago

Edmonton, Canada The Salvation Army Full time

Job Title: Transitional Housing Manager (downtown)

Competition #: 118501-2024-39

Ministry Unit Name: Edmonton Centre of Hope

Status/Hours: 80 Hours Bi-Weekly

Salary Range: $55,836-$76,774 per annum

Date posted: May 17, 2024

Work Address: 9304-103A Ave NW, Edm, AB

Posting Expires: May 26, 2024

Applications Accepted By**:E-mail only through Indeed**

Mission and Values:
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Vision Statement**

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

**Core Values**

The Salvation Army Canada and Bermuda has four core values:
**Hope**: We give hope through the power of the gospel of Jesus Christ.
**Service**: We reach out to support others without discrimination.

**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**: We responsibly manage the resources entrusted to us.

**Job description**:
**Position Purpose summary**:
Reporting to the Director of Programs, the Manager, Transitional Housing, is responsible to ensure that the Transitional Housing Program Services are delivered with integrity and as prescribed as well as in a manner that demonstrates respect for the individual, adheres to best practice, maintains accreditation standards throughout the program, and achieves the goal of providing a home-like environment in keeping with Christian principles.

The Transitional Housing Program (downtown) operates in 2 sites with a total of 142 beds for men and women, provides daily meals at subsidized rates, spiritual care, and community resources support. Participants to the program are from referral sources and self-referral. The Manager, Transitional Housing, is responsible to oversee one of the Program’s sites.

**Accountabilities**:
**Program Operations**:

- Ensure the Vision, Mission and Values of the Salvation Army Edmonton Centre of Hope are evidenced in all services delivered by the Transitional Housing Program staff and in all staff interactions with program participants.
- Give oversight to all matters relating to the efficient, safe, and participant-oriented operation of the Edmonton Centre of Hope.
- Give direct supervision to the Transitional Housing Program staff, ensuring the efficient operation of all services provided including hiring, onboarding, coaching, discipline, performance appraisals and staff scheduling.
- Direct modeling and training of all new staff. Responsible for staff training and job knowledge.
- Ensure that all financial matters relating to the Transitional Housing Program, including the Front Desk services, are operated within budget and meet projected income levels.
- The Transitional Housing Manager gives input and participates in preparing the annual budget for the Transitional Housing Program.
- Ensure that Transitional Housing Program staff maintain the security and upkeep of the building and grounds.
- Be available to provide support to the Transitional Housing Program staff in the event of an emergency or difficult situation.
- Periodically perform a walkthrough of Transitional Housing facility to ensure that the facility is kept in good condition and that any damage or equipment/facility repairs are carried out in a timely manner.
- Work in collaboration with the Maintenance and Environmental Team to ensure the upkeep and cleanliness of the residence.
- Daily read support notes and Communications Log and ensure that all matters are followed up on by appropriate staff.
- Act as Liaison for Transitional Housing Program Staff with other departments and their managers. ensuring that all staff can work together in a cooperative nurturing work environment.
- Respond to all complaints and concerns brought forward by program participants and staff.
- Monitor and ensure staff safety practices are in compliance with health and safety standards, and prepare, submit and act on incident reports; identify proactive safety measures to the OH&S committee.
- Provide back-up support to and or assume functions at Front Desk area or other Transitional Housing Program areas as needed.
- Ensure program delivery follows any contractual obligation, law or Act that governs the program.
- Maintains proper file records of staff and Transitional Housing program participants.
- Maintains a pool of resources with other community services for easy accessibility by the participants.
- Review and prepare statistics, reports, and information. Prepare and submit any reports requested on or before the requested deadlines.

**Operational Meetings**:

- Conduct daily Transitional Housing Program Standup Meetings with Transitional Housing Program staff

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