Café Attendant

1 month ago


Fairmont Hot Springs, Canada Fairmont Hot Springs Resort Full time

**Position Summary - **The Café Attendant is responsible to take orders, fill drinks, accept payment and put food and beverage orders together. Café Attendant are also in charge of keeping their area neat and tidy, filling straws, napkins, utensils and condiments and wiping down drink stations, as well as clearing and cleaning tables.

**Major Duties & Responsibilities**:

- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Wrap, label, or date food items for sale
- Display knowledge of the food menu
- Must listen and respond to customer complaints (acknowledge, apologize, act)
- Input all customer orders into the POS system
- Use, maintain and clean concession area(s) and equipment
- Receive payment for all services provided to the customer
- Clear and clean tables after guests have finished.
- Co-operate and accept other assignments as and when required.

**Minimum Qualifications & Skills**:

- POS system experience is regarded as an asset
- Ability to work within strict time deadlines.
- Ability to work within a team and as an individual efficiently.
- Some minor lifting may be required
- Ability to work in an extremely fast paced environment
- Excellent customer service skills


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