Bilingual Disability Claims Analyst

1 month ago

Mississauga, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Bilingual Disability Claims Analyst

**What is the opportunity?**

**What will you do?**
- Responsible for the examination of disability claims utilizing a multidisciplinary claim management model to:

- Ensure objective, fair and thorough claim adjudication
- Comply with practices and procedures and regulatory requirements
- Provide the highest level of customer service and manage reputational risk
- Develop and implement claims management on an assigned caseload of 400-500 files
- Meet KPI’s on all levels in order to maintain service standards within the team
- Given the very sensitive nature of the information gathered in the adjudication process, extreme care must be exercised in the handling of a claim in order to guard against any breach of confidentiality
- Creatively manage relationships with claimants

**What will you need to be successful?**
- Proven ability to multi-task and balance multiple goals and priorities
- Ability to recognize and communicate trends and indicators
- Ability to think outside the box to propose solutions
- Strong ability to articulate a position both verbally and in written communication
- Proven ability to be flexible and adapt to changing business needs
- Must be fluently bilingual in both French and English, written and spoken to be considered for this position

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and to take on progressively greater accountabilities
- Opportunities to building close relationships with clients

**Job Summary**

**Address**:
MISSISSAUGA, Ontario, Canada

**City**:
CAN-ON-MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Insurance

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-04-25

**Application Deadline**:
2023-06-02

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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