Switchboard Operator

8 months ago


NiagaraontheLake, Canada Bass Pro Shops Full time

**Summary**:
Reporting to the Group Sales Manager, Front End-Receiving, a Switchboard Outfitter provides a legendary customer experience by assisting customers through receiving all incoming phone calls and directing them to the appropriate person and department. This position works closely with customers and provides them with the information to help them with their buying decisions.

**Responsibilities**:

- Provide a legendary customer experience for every customer and promote company programs
- Receive and direct all incoming calls in a courteous and polite manner
- Answer basic customer questions and make store announcements in a professional manner
- Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Secure and log keys, RF guns, radios and other equipment as assigned and ensure items are returned at store closing
- Monitor and check items entering and leaving through the employee entrance such as, but not limited to: purchases, handbags, briefcases, coats, and lunch containers
- Assist in other areas of the store when business needs dictate

**Qualifications**:

- One or more years’ experience in a service environment is preferred
- Previous switchboard and administrative experience are an asset
- Knowledge of Microsoft Office Suite and SAP is an asset
- High school diploma or equivalent is preferred
- Ability to provide superior customer service and exceed customer’s expectations
- Ability to use good judgment and logic
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Accommodations are available upon request during the assessment and selection process.

**Benefits**:

- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund

Bass Pro Shops


  • Switchboard Operator

    7 months ago


    Niagara-on-the-Lake, Canada White Oaks Conference Resort Spa Full time

    Previous customer service and switchboard experience preferred - Excellent computer skills with sound knowledge of Microsoft Office [word, excel, powerpoint etc] - Excellent communication and presentation skills - Ability to multi-task in a high demanding, high pressure and fast paced environment. - Must have attention to detail, a commitment to quality and...


  • Niagara, Canada White Oaks Conference Resort & Spa Full time

    Previous customer service and switchboard experience preferred - Excellent computer skills with sound knowledge of Microsoft Office [word, excel, etc] - Excellent communication and presentation skills - Ability to multi-task in a highly demanding, high-pressure and fast-paced environment. - Must have attention to detail, a commitment to quality, and customer...

  • Receptionist

    1 day ago


    Hamilton, ON, Canada GFL Environmental Inc. Full time

    The Receiptionist will provide excellent customer service to all branch visitors and callers. Operate telephone switchboard and direct incoming calls throughout the branch. Key Responsibilities:• Operate facility's primary telephone console/switchboard.• Receive incoming calls, secure identity of callers and connect to proper parties.• Take and relay...


  • Toronto, ON, Canada Quantum Management Services Ltd. Full time

    Our client, one of Canada’s largest and most successful law firms, has an immediate opening for a Receptionist/Boardroom Booking Assistant to join the Boardroom Services team in the Toronto office. Reporting to the Manager of Catering and Boardroom Services, this position will be responsible for assisting visitors of the Firm by greeting, welcoming,...


  • Niagara, Canada Niagara College Canada Full time

    Applications are invited for the position of Communications Technician in the Information Technology Services department, located at the Welland Campus. The starting hourly rate is $27.81/hr (Pay Band E - $27.81/hr to $32.24/hr) for a 35 hour work week. Additional hours may be required as necessary. **Responsibilities include, but are not limited to**: -...


  • Toronto, ON, Canada Quantum Management Services Ltd. Full time

    Position: Receptionist/Boardroom Booking Assistant Location: Toronto Our client, one of Canada’s largest and most successful law firms, has an immediate opening for a Receptionist/Boardroom Booking Assistant to join the Boardroom Services team in the Toronto office. The required hours of work for this position are 7: 30 a.M. to 3: 30 p.M. Eastern...


  • Toronto, ON, Canada Quantum Management Services Ltd. Full time

    Position: Receptionist/Boardroom Booking Assistant Location: Toronto Our client, one of Canada’s largest and most successful law firms, has an immediate opening for a Receptionist/Boardroom Booking Assistant to join the Boardroom Services team in the Toronto office. The required hours of work for this position are 7: 30 a.M. to 3: 30 p.M. Eastern...


  • The Pas, Canada Northern Regional Health Authority Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an asset or equivalent experienceWork settingHealth care institution, facility or clinicTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and process information required to provide customer serviceOperate...


  • North Central Alberta (Slave Lake), Canada Alberta Health Services Full time

    Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical...


  • North Central Alberta (Slave Lake), Canada Alberta Health Services Full time

    Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for Patient Registration, Switchboard, Finance, and Health Record functions. The RSPI Clerk maintains the integrity of the health record through retrieving, preparing, scanning paper records to the Electronic Clinical...

  • Receptionist

    7 months ago


    Cold Lake, Canada Anet Fiber Tech Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Private sector **Tasks**: - Greet people and direct them to contacts or service areas - Operate switchboard or telephone system - Schedule and confirm appointments - Send invoices - Perform clerical duties, such as filing and sorting and distributing...


  • Williams Lake, Canada MNP Full time

    Company OverviewMNP is a leading national accounting, tax and business advisory firm in Canada. We pride ourselves on being entrepreneurial to our core, with a talented team of professionals who transform mid-market business practices.SalaryThe annual salary range for this position is: $44,000 to $50,000.Job DescriptionWe are seeking an organized and...

  • receptionist

    7 months ago


    Slave Lake, Canada Northern Star Hotel & Convention Center Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and process information required to provide customer serviceOperate switchboard or telephone systemOrder office suppliesRecord and relay...

  • receptionist

    7 months ago


    Slave Lake, Canada Sahejpreet Kaur Prof. Corp. Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetWork settingPrivate sectorTasksGreet people and direct them to contacts or service areasProvide basic information to clients and the publicObtain and process information required to provide customer serviceOperate switchboard or telephone systemOrder office suppliesRecord...


  • Niagara Falls, Canada Salit Steel Full time

    **POSITION FUNCTION**: Reporting to the Manager of Systems and Administration, this position is responsible for data entry, order entry, and clerical backup for the Service Centre division of Salit Steel. This includes coordinating office activities and paper flow, general reception duties, shipping and receiving, and coverage for production and purchasing...


  • Lake Louise, Canada The Lake Louise Ski Area Ltd Full time

    **Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!** The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months. Whether...


  • Lake Louise, Canada Lake Louise Ski Resort & Summer Gondola Full time

    Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views! The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months. Whether you...

  • Night Auditor

    10 hours ago


    Niagara Falls, Canada Wyndham Garden Niagara Falls Fallsview Full time

    Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and widest collection of hotel experiences in the world, we work to make hotel travel possible for all. Wherever and however people travel, there will be a Wyndham there to welcome them. When Wyndham Worldwide was established, we created a set of values that underpin our...

  • Processing Clerk

    7 months ago


    Niagara, Canada E.S. Fox Limited Full time

    For more than 90 years, **E.S. Fox Limited **(ESFL) has set the standard for safety and quality in the construction and fabrication industry. We have been unique in the industry as the ones who have helped build Canada's infrastructure. We possess the insight and expertise to stand behind everything we do. **Our Strength is People** With a strong...


  • Williams Lake, Canada MNP Full time

    We are a leading national accounting, tax and business advisory firm in Canada.Proudly Canadian, we provide business strategies and solutions to help our clients succeed. Our talented team members are entrepreneurial at heart, transforming mid-market business practices into opportunities for growth.This role is part of our Administration team, which directly...