Clinical Coordinator, Intake Support

5 months ago

Vancouver, Canada Skylark Counselling Clinic Full time

**Come work with a collaborative private practice supporting clients throughout the Lower Mainland. Full-time needed, flexible scheduling available, team-focused. Clinical experience in compulsive behaviours, families, LGBTQ+ and trauma needed. We see a diverse range of clients, second language an asset.**

Qualifications:

- Bachelor Degree in Psychology or Master’s Degree in Counselling Psychology;
- Minimum five (5) years clinical experience with multiple populations.
- Leadership and marketing certifications are an asset.
- Contributes to the efficiency of day-to-day activities and duties (virtually and in-person) of the clinics
- Coordinates, monitors, assigns and documents client and clinical care activities
- Acts as a liaison between clients, client families, and health care professionals
- Collects and inputs client data, insurance information and financial information into Jane app
- Ensures efficient billing and maintenance with Jane app, prepares reports as needed
- Project development, implementation, execution, and evaluation (community engagement projects, advertising projects, etc.)
- Office maintenance
- Works to create efficient systems and workflows within the clinic
- Mastermind ways to improve the quality of client care provided by our company
- Attends All-Staff meetings and stays up-to-date on business initiatives related to the clinics
- Assists with staffing processes and procedures (e.g., onboarding preparations, training, etc.)
- Provide crisis intervention and resources
- Other clinical and administrative duties

Strong interpersonal skills, problem solving and identification, creativity in marketing strategies, ability to work independently, multitasking and organization, sound clinical judgment, exceptional level of quality and attention to detail, intuitive and sensitive to context, proactive, and ability to build strong relationships with clients and staff, team-oriented attitude.

Knowledge & Abilities:

- Strong understanding of mental health and DSM-5 terminology
- Ability to communicate mental illnesses and recovery/treatment options effectively, both verbally and in writing
- Innovative thinker with strong conceptual and problem-solving skills
- Ability to work under pressure and react effectively to emergency situations, such as suicidal behaviour or crisis
- Ability to work independently and as part of the team
- Ability to prioritize, take initiative, and be flexible
- Knowledge of other health disciplines and community resources
- Computer literacy to operate Jane app, Excel, Trello, Canva, etc.
- Willingness to work with a culturally diverse population is required

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months

**Salary**: $25.00 per hour

**Benefits**:

- Company events
- Work from home

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Clinical or Helping Position: 1 year (preferred)

Work Location: Hybrid remote in Vancouver, BC

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