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Sales Associate

4 weeks ago

Campbell River, Canada Windsor Plywood Full time

Position Title: SALES ASSOCIATE

**Job Type**: FULL TIME
Location: CAMPBELL RIVER
Compensation: COMPETITIVE WAGES- Based on Experience

WINDSOR PLYWOOD | CAMPBELL RIVER
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our employees are trained to help our customers with every step of their projects - big or small From the moment you enter the store, to helping carry out your bundles, answering any questions you have and finding the right product that fits - we are the experts you need to know We are a family owned and operated building supply company. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United States.

SUMMARY OF POSITION

The Sales Associate’s main priority is to deliver an exceptional customer service experience to our customers by suggesting the right products and services necessary to complete their projects. Our Sales staff work with our customers through the entire sales cycle - from initial greeting of customer by name to the final handshake after vehicle is loaded. Our products require a solution & suggestion-based approach to compliment our customers’ projects. This ensures a dynamic & exciting sales experience for everyone involved - far different from our competitors.

THE BENEFITS
- Join a strong Building Supply Company that has successfully operated for 50+ years
- Competitive Pay | Employee Benefit Program | Employee Well-Being Program
- Paid Vacation time & paid Sick-Days
- Not required to work Evenings, Sundays & Stat Holidays
- Consistent, safe, healthy work environment
- Employee deep-discounted pricing on full range of building materials

KEY RESPONSIBILITIES
- Ensure every customer experience exceeds the customer’s expectations - greet every customer by name and a smile
- Assisting customers and Contractors with locating products in the Store
- Promote features/benefits of all products & services provided
- Actively participate, help develop, and contribute to sales training initiatives
- Find innovative methods to supply products to customers currently out of stock
- Placing regular stocking & Special Orders and processing front-counter transactions
- Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
- Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
- Handle customer problems & complaints in a positive & constructive manner
- Diligently follow Check-lists, policies, processes & procedures
- Assist with cutting orders for customers utilizing power tools
- Demonstrate ability to identify grades, dimensions & species of lumber

KEY REQUIREMENTS
- Minimum Grade 12 Education
- Applicants with prior Building Supply or Woodworking Industry experience will be given preference. However, applicants with professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.
- Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
- Excellent verbal and written communication skills in English
- Ability to be personable and social with customers to help deliver sales
- Prioritize tasks and manage time effectively, always mindful of the customer
- Flexible, honest, acting in all situations with professionalism and integrity
- Deal with changes, delays, or unexpected events in a professional & timely manner
- Use woodworking machinery for mínimal routine cuts to support projects in the Shop
- Permanent resident of Canada and a Drivers License is preferred

WORKING CONDITIONS

Positional Tasks
Standing 65%
Walking 20%
Sitting 10%
Front carry (50lbs) 5%
Stair/Ladder Climbing 1%

GENERAL WORKING CONDITIONS
- Visual ability to use Computer screens & read small-labels
- Auditory ability to use telephone hand-set
- Exposure to some wood dust & debris
- Working flexible hours - including weekends & special events
- Busy, high-volume work environment
- Engaging with Contractors, DIYers, & Home-Owners

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekend availability

Flexible Language Requirement:

- French not required

Shift:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Campbell River, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Tell us why you are interested in working with Windsor Plywood.

**Experience**:

- sales: 1 year (preferred)
- building materials: 1 year (preferred)

Work Location: One location

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