Support Worker

5 months ago

Thunder Bay, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

The primary function of the job is to perform a variety of customer-focused administrative duties.

Home Location: Thunder Bay District Office
Secondary/tertiary locations: Not applicable

Reporting to: Manager, District Operations

**Key accountabilities**
- Reception duties including answering a high volume of telephone calls and providing information to clients and lawyers on the phone and/or in person regarding legal aid processes and/or the status of their file.
- Provide back-up relief for reception staff as required.
- Assisting clients in completing intake information and triage.
- Scan consent and declaration forms and attach to client file in the PeopleSoft system.
- Opening mail and matching the correspondence with existing client files, scanning and attaching to client files in PeopleSoft
- Fax correspondence to counsel and clients.
- Maintaining and faxing up to date referral lists.
- Maintain settlement conference calendar and prepare boardroom for settlement conferences.
- Scheduling settlement conferences and maintaining settlement conference excel database.
- Open, close and bill family law files.
- Order office supplies and oversee maintenance issues with copiers, water, HVAC system.
- Additional, specific duties as outlined by manager
- Experience working in a family law office is an asset

**Required skills & experience**
- Experience in an office environment and proven ability to deal effectively with clients on the phone and in-person.
- Sound organizational skills to ensure the accuracy of information and to maintain control of a variety administrative of tasks.
- Intermediate level skill in Microsoft Word and Excel
- Accurate typing skills and the ability to work with mínimal supervision
- The ability to multi-task and to work well under pressure

Education & Job Knowledge:

- Knowledge of court procedures, duty counsel policies and LAO’s policies and procedures.
- Good knowledge of community based services available to clients.

As per the requirements of the Collective Agreement governing this position, first consideration is given to current OPSEU member applicants.

Already have an Njoyn account? Just sign in and select "my jobs" to apply.

**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

  • Support Worker

    2 months ago

    Thunder Bay, Ontario, Canada Southbridge Care Homes Full time

    Job Summary:Southbridge Care Homes is seeking a dedicated and compassionate Personal Support Worker to join our team at Southbridge Lakehead. As a Personal Support Worker, you will play a vital role in providing direct care and support to our residents, ensuring their physical, intellectual, emotional, social, and spiritual needs are met.Key...

  • Personal Support Worker

    1 month ago

    Thunder Bay, Ontario, Canada City of Thunder Bay Full time

    Job Title: Personal Support WorkerJoin the City of Thunder Bay team as a Personal Support Worker and make a difference in the lives of our community members.About the RoleWe are seeking a compassionate and dedicated Personal Support Worker to provide high-quality care and support to our clients. As a Personal Support Worker, you will be responsible for...

  • Support Services Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada City of Thunder Bay Full time

    Job Title: Support Services WorkerJob Summary: We are seeking a Support Services Worker to provide comprehensive support services to frail elderly tenants living in a community apartment complex. The successful candidate will work under the direction of the Program Supervisor to assess, plan, implement, record, and evaluate necessary support services based...

  • Personal Support Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada City of Thunder Bay Full time

    Job Title: Personal Support WorkerWe are seeking a skilled and compassionate Personal Support Worker to join our team at the City of Thunder Bay. As a Personal Support Worker, you will provide high-quality care and support to our clients, enabling them to maintain their independence and quality of life.Key Responsibilities:Administer bedside and personal...

  • Personal Support Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada RT Medical Full time

    Join Our Team as a Personal Support WorkerAt RT Medical, we're dedicated to delivering exceptional patient care and support services. As a Personal Support Worker, you'll play a vital role in helping our clients maintain their independence and quality of life.Key ResponsibilitiesAssist clients with daily living activities, such as bathing, dressing, and...

  • Support Family Worker

    23 hours ago

    Thunder Bay, Ontario, Canada The Children's Aid Society of the District of Thunder Bay Full time

    Job Title: Prime WorkerWe are seeking a Prime Worker to join our team at The Children's Aid Society of the District of Thunder Bay.Job SummaryThe Prime Worker will provide support to children and youth in care, including family time, support to caregivers, and exceptional circumstances. The ideal candidate will have excellent communication skills, be able to...

  • Healthcare Support Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada POK GLOBAL Full time

    Pok Global is seeking a skilled Healthcare Support Worker to join our team. As a Healthcare Support Worker, you will play a vital role in providing high-quality patient care and support in a fast-paced healthcare environment.Key Responsibilities:Assist patients with daily living activities, such as bathing, dressing, and grooming.Provide emotional support...

  • Rehabilitation Support Worker

    5 months ago

    Thunder Bay, Canada Brain Injury Services of Northern Ontario Full time

    **_Please note: In addition to the posted rate of pay there is the additional PSS wage enhancement of $3.00 per hour that will be added to rate of pay for direct service with clients._** Under the supervision of the Supervisor, the Rehabilitation Support Worker provides homemaking, personal care and attendant services to clients. The Rehabilitation Support...

  • Support Worker

    3 months ago

    Thunder Bay, Canada OPTIONS NORTHWEST Full time

    The Support Worker will work with the individual requiring support to safely and successfully live in the community with a good quality of life. The support will be provided both in the home of the individual and in the community, to foster their independence, build skills and confidence. An ability to support individuals in a consistent manner in order to...

  • Personal Support Worker

    2 months ago

    Thunder Bay, Canada SE Health Full time

    **We are currently hiring Part-Time Personal Support Workers (PSW) for Community Care** - Drive Your Career Forward with Us - We'll Cover Your Mileage and Travel Time_ **_ Our PSW’s are compensated a minimum of one hour for every client visit!_** **$2500 sign on bonus + great benefits and a team that supports your goals** “_SE Health really cares...

  • Healthcare Support Worker

    1 month ago

    Thunder Bay, Ontario, Canada POK GLOBAL Full time

    Job Title: Healthcare Support WorkerWe are seeking a dedicated and compassionate Healthcare Support Worker to join our team at POK GLOBAL. As a key member of our healthcare team, you will play a vital role in providing high-quality patient care and support.Key Responsibilities:Assist patients with daily living activities, such as bathing, dressing, and...

  • Personal Support Worker

    2 months ago

    Thunder Bay, Canada IGE ODDA Full time

    IGE ODDA is a Healthcare Hiring organization that has lent helping hand to people in the community including seniors, families, new parents, newborn babies, people with physical and mental disabilities, and the terminally ill. We have a dedicated group of professional nurses, personal support workers, home support workers, home service providers, extreme...

  • Home Support Worker

    6 months ago

    Thunder Bay, Canada ParaMed Full time

    Job Description As a Home Support Worker, you will assist people in your community to live safely in their homes by supporting them with daily tasks and self-care activities. ParaMed is an enrolled employer in the Rural and Northern Immigration Pilot (RNIP) You will receive free and paid training in a 3 week in-class program designed to teach you the...

  • Home Support Worker

    5 months ago

    Thunder Bay, Canada ParaMed Full time

    Job Description As a Home Support Worker, you will assist people in your community to live safely in their homes by supporting them with daily tasks and self-care activities. ParaMed is an enrolled employer in the Rural and Northern Immigration Pilot (RNIP) You will receive free and paid training in a 3 week in-class program designed to teach you the...

  • Support Worker

    5 months ago

    Thunder Bay, Canada OPTIONS NORTHWEST Full time

    The Support Worker will work with the individual requiring support to safely and successfully live in the community with a good quality of life. The support will be provided both in the home of the individual and in the community, to foster their independence, build skills and confidence. An ability to support individuals in a consistent manner in order to...

  • Personal Support Worker

    1 month ago

    Thunder Bay, Ontario, Canada St. Joseph's Care Group Full time

    Job Title: Personal Support Worker - NorthJob Summary:We are seeking a qualified Personal Support Worker to join our team at Hogarth Riverview Manor. As a Personal Support Worker, you will provide high-quality care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Provide personal care and support to...

  • Personal Support Worker

    3 weeks ago

    Thunder Bay, Ontario, Canada RT Medical Full time

    Personal Support Worker OpportunityAt RT Medical, we're dedicated to delivering exceptional care services that cater to the diverse needs of our patients and customers. As a Personal Support Worker, you'll be part of a dynamic team that prioritizes patient well-being and satisfaction.Key ResponsibilitiesAssist clients with daily living activities, such as...

  • Personal Support Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada St. Joseph's Care Group Full time

    Job Title: Personal Support Worker - NorthJob Summary:We are seeking a qualified Personal Support Worker to join our team at Hogarth Riverview Manor. As a Personal Support Worker, you will provide high-quality care and support to our elderly clients, promoting their independence and well-being.Key Responsibilities:Provide personal care and support to...

  • Personal Support Worker

    4 weeks ago

    Thunder Bay, Ontario, Canada RT Medical Full time

    Personal Support Worker OpportunityAt RT Medical, we're dedicated to delivering exceptional patient care and support services. As a Personal Support Worker, you'll play a vital role in enhancing the lives of our clients, providing them with the care and companionship they need to thrive.Key ResponsibilitiesAssist clients with personal care activities, such...

  • Personal Support Worker

    3 months ago

    Thunder Bay, Canada ParaMed Full time

    Job Description $500 to $1000 SIGN-ON BONUS - As an integral part of the home and community care team, you will support, encourage and provide independence for patients in their homes and community setting by assisting with activities of daily living.Why you’ll love working here:- Best in class training and development programs - Celebration and...