Program Specialist

3 weeks ago

Toronto, Canada Ascend Fundraising Solutions Full time

**WHO WE ARE**

Founded in 2010, Ascend Fundraising Solutions online and in-venue fundraising platform and solutions have been used by some of the world’s most notable non-profit organizations such as United Way, Vancouver Canucks Foundation, Canadian Olympic Foundation, Canadian Institute for the Blind, Kansas City Chiefs Foundation, Boston Red Sox Foundation, Big Brothers Big Sisters, Thunder Bay Regional Health Science Foundation, Arizona Humane Society, and many others.

We are disrupting the fundraising model by helping charitable organizations, raise funds by using our electronic raffle solutions, raise recurring donations, build on their donor datasets, build deeper engagement from their donor databases, and achieve record donor revenues.

As a leading provider of strategy and technology for 50/50 raffles, sweepstakes, and Catch the Ace raffles, we’ve helped over 500 charitable organizations raise over $1 billion on our platform to date, and we’re only just getting started.

As a Program Specialist, Client Services you will have a direct reporting line to the President, Client Services, with a secondary reporting line to Senior Account Managers. You will be responsible for assisting the Senior Program Managers with the daily operations of client programs. You posses a strong ability to work efficiently and thrive in a fast-paced environment.

**YOUR ROLE**
- Collaborate with the Senior Program Manager to ensure the smooth progression of day-to-day tasks for client accounts, ensuring timely delivery within established timelines.
- Fulfill project management responsibilities as defined by the Senior Program Manager, ensuring adherence to project objectives and timelines.
- Attend and document client meetings as requested by the Senior Program Manager, and input action items into Asana for the appropriate team member(s).
- Develop a comprehensive understanding of client program details to provide support on various aspects, including AGCO license submission, Client Onboarding, Prizing, Dream Home staffing and Document Review.
- Implement client marketing materials according to specifications provided by the Senior Program Manager, ensuring consistency and alignment with program objectives.
- Utilize Asana effectively to manage tasks, projects, and workflows, ensuring timely completion of assignments and fostering efficient collaboration among team members.
- Uphold the highest standards of quality and performance in program delivery, ensuring client satisfaction and successful outcomes.
- Engage in collaborative efforts with the Senior Program Manager and team members to optimize processes and enhance program efficiencies, driving continuous improvement.

**Desired Skills and Experience**
- 3+ years of Account Management experience.
- Successful completion of a post-secondary program in a relevant field (e.g., project management, marketing, public relations, communications, business).
- Marketing experience is preferred.
- Non-Profit/Charity experience is preferred.
- Fundraising experience is an asset. Knowledge of lotteries, raffles and sweepstakes is preferred.
- Excellent written and oral communication skills.
- Exceptional relationship management skills: ability to listen, understand, empathize, communicate constructively.
- Employs an understanding of analytics and uses such knowledge to insights to deliver recommendations to improve performance.
- Thrives in a fast-paced environment; able to effectively prioritize, escalate and follow through on expected deliverables in accordance with deadlines and urgent matters.
- Experience with project management systems such as Asana is an asset.
- Proficient with CRM software, Office 365
- You are a self
- starter, resourceful, and can turn your ideas quickly into implementations
- You have a passion to learn, both within your area of expertise and in your career growth
- You feel fulfilled when you’re busy and accomplishing the tasks at hand. You feel exceptionally fulfilled when your efforts land in a win
- You believe in taking action and are comfortable venturing outside of your comfort zone
- You believe in collaboration. You appreciate the value that can be exchanged with others by engaging with different departments
- You have an internal drive to succeed and help others do the same
- You have a strong desire to evolve and build on your skillset
- You are passionate about helping charitable organizations raise money and increase their impact in their communities

**WHY WORK AT ASCEND?**
- **Hybrid Work Environment**: Employees work both in-office and remotely, ensuring flexibility and collaboration.
- **Competitive Compensation**: Includes a competitive salary and performance-based bonus structure.
- **Retirement Savings Program**: Matching RESP contributions to support your future.
- **Growth-Oriented Culture**: Thrive in an environment that values innovation, personal development, and success.
- **Mission-Driven Impact**: Contribute to mea

  • Computer Programming Specialist

    4 weeks ago

    Toronto, Ontario, Canada York University Full time

    Job Title:Computer Programming SpecialistAbout the Role:The Computer Programming Specialist is responsible for developing, testing and troubleshooting software programs for various computer applications at York University.Key Responsibilities:Write and maintain high-quality code in programming languages such as C#, C++, Java, XML, HTML, Python, CSS, and MS...

  • Specialist, Transplant Programs

    4 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Specialist, Transplant Programs

    1 month ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Program Specialist

    6 months ago

    Toronto, Canada Weight Loss by Gina Full time

    **We are Hiring (ON, AB, and BC Residents Only)** You must be a resident/citizen from the provinces of Ontario, Alberta, or British Columbia. **Program Specialists (Part-Time)** If you are looking for an exciting opportunity to build a fulfilling and rewarding career in a challenging, fast-paced, and team-oriented work environment, we have the perfect...

  • Program Specialist

    2 months ago

    Toronto, Canada Weight Loss by Gina Full time

    **We are Hiring (ON, AB, and BC Residents Only)** - You must be a resident/citizen from the provinces of Ontario, Alberta or British Columbia **Program Specialists (Part-Time)** If you are looking for an exciting opportunity to build a fulfilling and rewarding career in a challenging, fast-paced, and team-oriented work environment, we have the perfect role...

  • Support Worker

    2 weeks ago

    Toronto, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment, and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Toronto. You will be required to assist with daily...

  • Training Program Specialist

    1 month ago

    Toronto, Ontario, Canada Foilcon Full time

    Job Title: Training Program SpecialistAbout the Role:The Training Program Specialist will coordinate and provide leadership for the planning, design, development, delivery, evaluation, and support of training programs and materials for Justice Video Network (JVN) technologies.Key Responsibilities:Coordinate and assist with the development of graphic user...

  • Specialist, Jays Care Programs

    6 months ago

    Toronto, Canada Rogers Communications Full time

    Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins. At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking...

  • Specialist, Youth Programs

    2 months ago

    Toronto, Canada Lung Health Foundation Full time

    **Position**: Specialist, Youth Programs (Bilingual French/English) (Full Time Permanent) **Reports to**: Senior Manager, Youth Programs **Location**: Hybrid (two days in the office per week). _Primary location is the Lung Health Foundation’s office in Toronto, with occasional travel within Ontario and across Canada as required._ **Salary Range**:...

  • Training Program Specialist

    4 weeks ago

    Toronto, Ontario, Canada PSD Citywide Full time

    About PSD CitywidePSD Citywide is a leading provider of research, consulting services, and software solutions to the North American public sector market. Our client base comprises hundreds of municipalities from across North America, provincial/state and federal government agencies, and private sector entities.We specialize in enterprise asset management and...

  • Program Marketing Specialist

    6 months ago

    Toronto, Canada Axonify Full time

    Reporting to the Senior Industry Marketing Programs Manager, the Program Marketing Specialist is an integral member of the Demand Generation team supporting new logo acquisition, customer upsell, retention and expansion. The Program Marketing Specialist plays an important role in the flawless execution of integrated campaigns to engage prospects and create...

  • Program Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Ascend FS Full time

    Company OverviewAscend FS is a leading provider of fundraising solutions, empowering charitable organizations to achieve their goals.We are seeking an experienced Program Management Specialist to join our team. This role offers a unique opportunity to contribute to the growth and success of our organization, working closely with our President, Client...

  • Specialist, Renal Clinical Programs

    3 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Program Management Specialist

    2 weeks ago

    Toronto, Canada MIGSO-PCUBED Full time

    Unlock Your Potential as a Program Management SpecialistMIGSO-PCUBED, a pioneering project management consulting organization, is seeking an exceptional individual to join its team as a Program Management Specialist. With over 30 years of experience in delivering top-notch services, we are committed to empowering our clients with expert guidance and...

  • Specialist, Transplant Programs

    7 months ago

    Toronto, Canada Ontario Health Full time

    At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work...

  • Benefits and Retirement Program Specialist

    3 weeks ago

    Toronto, Ontario, Canada Great Canadian Entertainment Full time

    Job SummaryWe are seeking a highly skilled Benefits and Retirement Program Specialist to join our team at Great Canadian Entertainment. In this role, you will be responsible for managing the day-to-day operations of our benefits and retirement programs, ensuring they are administered in a fiscally responsible manner.

  • Ergonomics Program Specialist

    7 days ago

    Toronto, Ontario, Canada Humanscale Full time

    About the RoleWe are seeking a qualified individual to join our team as an Ergonomics Program Specialist. This role is part of our growing ergonomic consulting division and will be focused on developing, implementing, and maintaining sustainable corporate ergonomics programs.Key Responsibilities:Deliver comprehensive ergonomics training and public seminars...

  • Program Specialist

    4 weeks ago

    Toronto, Canada Ascend Fundraising Solutions Full time

    **Position Summary** Join Ascend Fundraising Solutions’ fast-paced and rapidly growing Multi-Charity Lottery Division, where success means making a difference for hundreds of charities. In its first year alone, this division raised over $10M for more than 120 charities across Canada. As a Program Specialist, your first priority will be ensuring the...

  • In-hospital Program Specialist

    6 months ago

    Toronto, Canada Campfire Circle Full time

    **In-Hospital Program Specialist - Toronto** **ABOUT US** Campfire Circle has offered healing through happiness for thousands of kids and families affected by childhood cancer since 1983. It’s where kids can be kids, and families can be families—engaging in camp-inspired community, in-hospital, and overnight camp programs, at no cost to them. As a...

  • In-hospital Program Specialist

    6 months ago

    Toronto, Canada Campfire Circle Full time

    **In-Hospital Program Specialist - Toronto** **ABOUT US** Campfire Circle has offered healing through happiness for thousands of kids and families affected by childhood cancer since 1983. It’s where kids can be kids, and families can be families—engaging in camp-inspired community, in-hospital, and overnight camp programs, at no cost to them. As a...