Medical Receptionist

**Receptionist**

The Rocky Mountain Health Centre is excited to announce an opening for a full time or part time Receptionist. The Receptionist role is a valued position within the administrative team and directly supports the clinic physicians. The employees of the Rocky Mountain Health Centre partner together to deliver excellent patient care. We offer on the job training in a fast paced, collaborative work environment. We invite enthusiastic problem solvers to join our clinic team as the front-line Receptionist.

**What you will do**:

- Greet patients, schedule appointments, maintain patient records and accounts
- Adeptly navigate a multi-line phone system
- Maintain and protect patient confidentiality
- Answer patient questions and assist in resolving patient concerns
- Manage the patient schedule to optimize physician time and alter appointments as necessary to accommodate changes in physician schedules
- Confirm, update and rebook appointments
- Provide administrative support to staff members and doctors, such as gathering information, informing of specialist appointments and passing on doctors’ orders
- Fax and photocopy documents for staff and patients
- Scan and import documents and results to patient electronic medical chart with excellent attention to detail and accuracy
- Promote online booking and assist patients with online sign up

**What you will need to succeed**:

- Professional and courteous communication skills
- Exceptional attention to detail, ability to prioritize tasks
- Excellent ability to handle a fast-paced work environment and problem solve
- Grade 12 diploma
- Intermediate to advanced computer skills using Adobe, Microsoft Office, and Gmail
- Experience with an Electronic Medical Record system and familiarity of medical terminology is an asset

**Job Types**: Full-time, Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 20 - 37.5 per week

**Benefits**:

- Flexible schedule
- Wellness program

Flexible language requirement:

- French not required

Work Location: In person

Application deadline: 2024-12-02
Expected start date: 2024-12-15