Shipping/receiving Supervisor

6 months ago

Chilliwack, Canada Five Corners Meat Co Full time

Five Corners Meat Co. is part of a family-owned global provider of high-quality specialty meat products, has an exciting opportunity for a Shipping/Receiving Supervisor based out of our Chilliwack, BC location.

Our parent company, Donald’s Fine Foods, has been operating for over 25 years with three plants in British Columbia, and one in Saskatchewan, and has built its business around the core values of integrity, quality, innovation, and superior customer service. We know our dedicated staff is what makes it all possible.

**Company Values**:

- Customer Focused - Exceptional customer service is the measure of our success
- Integrity - Fairness, honesty, responsibility, and trust mark every relationship inside and outside of the company
- People - We treat our employees, customers, suppliers, and the community with trust and respect
- Quality - Uncompromising standards in everything we do
- Safety - We care about our people and emphasize a culture of safety throughout our company

**Brief Job Description**:
Reporting to the Plant Manager, the Shipping/Receiving Supervisor is directly responsible for overseeing the Shipping & receiving operations of the Chilliwack Case Ready facility. The Shipping/Receiving Supervisor will be responsible for the development and training of the unionized employees and have oversight of safety, quality, yield management, and productivity.

**Critical Objectives**:

- Ensure safety of all personnel in facility
- Quality control and food safety program compliance
- Achieving operational targets - Yield management without compromising quality - Costs KPIs - On-time deliveries - Fill rates
- Manage within the Collective Bargaining Agreement
- Performance management of unionized employees

**Responsibilities**:
Production Planning
- Plans manpower weekly requirements in order to meet customer demands
- Work with Supply Chain Manager to maintain overall production plan in order to meet customer demands and reduce unnecessary changeovers

Execution
- Return all supplies and equipment to departments or designated warehouse locations
- Coordinate deliveries
- Maintain storage area by organizing floor space; adhering to storage design principles; incorporate lean principles
- Maintain inventory by conducting monthly physical counts, inputting data
- Daily stock takes to ensure inventory is accurate
- Issuing supplies and raw materials to production accurately and timely
- Monitor lift equipment and warehouse racking for deficiency; ensure pre and post equipment checklists are completed; communicating with Maintenance Supervisor for repairs
- Truck receiving schedule to ensure product is received on time
- Updates job knowledge by participating in educational opportunities
- Cross-train with shipping supervisor duties

Leadership
- Lead in a manner that exemplifies honest, integrity, quality, and trust
- Provide leadership by instilling team goals and objectives
- To lead, counsel and coach Lead Hands and applicable staff on policies and procedures to foster an engaged workforce that clearly understands job expectations
- Ability to provide guidance and assistance to Lead Hands
- Ensure discipline of unionized staff are maintained and delivered
- Ensure that all employees both newly hired and current are properly trained
- Maintain positive employee-relations (Employee reviews done timely and constructively)
- Promote a team atmosphere and provide on-going communication with employees
- Work with team towards achieving zero lost time and medical aid incidents
- Maintain and suggest improvements to workflow processes by monitoring processes, providing analysis, and implementing cost reduction strategies while fostering a spirit of cooperation between departments

Customer
- Provide necessary feedback to production team to ensure customer satisfaction by shipping to appropriate specifications

Operational Results
- Manage labor cost to budget targets
- Responsible to ensure optimal line speed efficiencies and targets are being met
- Manage product yields without compromising quality
- Ensure fill rates and on time delivery targets are met
- Facilitate achievement of Company objectives in terms of product quality, efficiency targets and customer service

Compliance
- Enforce HACCP and food safety regulations
- Provide a safe working environment for all employees and contractors
- Complies with all WorkSafeBC and Occupational Health and Safety regulations
- Complies with BRC audit
- Ensure compliance with company policies
- Ensure adherence to standard operating procedures
- Establish 5S facility
- Execute additional duties as assigned

**Accountabilities**:

- Monthly profit and loss statements
- Year-end Profit and loss statements
- Yield PONC
- Customer Complaints and Claims
- Customer Service Level/Fill Rates
- Cost/Kg (Service Fee)
- CFIA/HACCP audits HACCP/CFIA Audits
- Employee retention/ Absenteeism
- Employee safety and health and welfare

**Requirements**:

- Post-secondary educ

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