Improvement Advisor, Built for Zero Canada

6 days ago

Toronto, Canada Pesce & Associates Full time

**Job Title**: Improvement Advisor, Built for Zero Canada

**Reports to**: Director, Built for Zero Canada

**Employee type**: Full-time (37.5 hours per week)

**Number of Positions Open**: 3 FT Permanent, 1 FT Contract (Mat Leave)

**The Canadian Alliance to End Homelessness**:
**Diversity & Inclusion**:
**Built for Zero Canada**:
Built for Zero Canada (BFZ-C) is an ambitious national change effort helping a core group of leading communities end chronic and veteran homelessness - a first step on the path to eliminating all homelessness in Canada. Built for Zero is a methodology, a movement, and proof of what is possible. We use a structured, supportive, and data-driven approach that focuses on creating a sense of urgency, optimizing local homelessness response systems, accelerating the adoption of proven practices, and driving continuous improvement. The movement is made up of more than 30 communities that have committed to using a system-wide approach to measurably end homelessness, one population at a time, to reach functional zero and build a future where homelessness is rare overall and brief when it occurs.

**The Position**:
Reporting to the Director of Built for Zero Canada, an Improvement Advisor (IA) is an entrepreneurial, results-oriented leader dedicated to ending homelessness in Canada. The IA is committed to the structured process of BFZ-C with an interest in continuous improvement and innovation. The IA is a skilled coach/facilitator and will be responsible for directly coaching a specific caseload of communities (virtually and in-person) through the BFZ-C milestones using a data-driven approach. The IA may also have a strategic focus area for which they take the lead in supporting communities and/or the BFZ-C team. The IA is also responsible for helping to design and deliver Learning Sessions and Actions Cycles.

**Essential Duties and Responsibilities**:

- Participate in BFZ-C and CAEH strategic planning and implementation, with a commitment to iteration and improvement.
- Using Quality Improvement methods and tools, coach and consult with targeted co assistance during national and community-based events (e.g., coaching calls, webinars, learning sessions, presentations).
- Use data to develop, test, implement and spread changes that will support communities in reducing the number of individuals experiencing homelessness month to month, improving the trajectory toward reaching functional zero.
- Engage staff, community leaders and strategic partners in BFZ-C processes and in providing input in the design of BFZ-C tools and methods.
- Assess improvement education and training needs of participating communities; develop appropriate strategies, implement support plans, monitor outcomes and improvements.
- Capture learning and best practice from high performing communities as a strategy for scale.
- Communities to achieve improvements specific to reducing the number of individuals experiencing chronic and/or veteran homelessness month to month, improving the trajectory toward reaching functional zero.
- Serve as a confident and commanding facilitator, providing content and technical expertise.
- Train and support communities to use data to drive performance specific to their local efforts to end homelessness.
- Design and facilitate Learning Sessions and community on-site meetings as needed.
- Produce, support, and participate in BFZ-C webinars/group calls as needed.

**Other Duties**:

- Serve as backup to the other IA(s) on calls, meetings, and training as needed.
- As a representative CAEH, present on BFZ-C learning, methods and/or outcomes and at conferences, workshops, convenings, etc.
- Other duties and special projects, as assigned, to advance the efforts of BFZ-C and CAEH.

**Work Environment, Salary and Travel**:

- This position can be located anywhere in Canada with preference for a location that is easily accessible to an international airport.
- This position requires the ability to work from a virtual/home office location without the standard support available at a business office.
- Travel up to 7 days per month to communities and for meetings may be required.
- We value work-life balance and offer flexibility in scheduling when possible.
- Five weeks paid annual vacation (plus an additional paid winter break week) and up to 12 sick leave days per year.
- Up to $500 annual professional development allotment.

**Qualifications**:

- We’re looking for the sort of person who finds problem solving and complex implementation fun and who prides themselves on seeing multiple paths to the same outcome. You should come to work every day with a desire to collaborate with your teammates as we serve local change agents in communities around the country.
- Lived experience of homelessness, housing precarity and/or marginality is an asset.
- Experience working from a diversity, equity, inclusion, decolonizing, and anti-oppression framework is preferred.
- Passion for ending homelessness, a b

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