Liquor Store Manager

3 weeks ago

Chilliwack, Canada Otter Farm & Home Co-operative Full time

**Who we are**:
**What you’ll do**:
Reporting to the Category Manager, the Liquor Store Manager leads the day
- to-day operations of the department in providing quality products and services in our store. They are responsible for providing and implementing strategic direction, coaching, training, and leading team members while making safety a top priority in carrying out daily job duties. This leader will bring a positive approach; show initiative and drive results; someone who can build and maintain relationships with guests and with the team members while ensuring that the administrative requirements of the role are fully maintained.
- Overseeing of the daily operation and management of the liquor store in accordance with company policies, procedures, and overall expectations.
- Provide ongoing written and verbal feedback to the Category Manager.
- Provide direction and leadership toward building an ongoing positive, highly motivated team.
- Ensure the store’s merchandising standards are being managed and maintained and all programs are being implemented, measured, and managed.
- Ensure the store’s housekeeping, sanitation and maintenance schedules/standards are managed and being maintained.
- Directly responsible to ensure the store adheres to BCLDB operating guidelines and all government regulations in labeling, pricing, sanitation, and food safety.
- Attend and actively participate in commodity, leadership, and safety meetings.
- Directly responsible for team member relations, including hiring, training and development and performance management.
- Provide leadership in the areas of Occupational Health and Safety (OH&S).
- Contribute to the Team in living the Corporate Values of **Integrity, Community and Excellence**.

**Why it matters**:
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

**Who you are**:
You are looking for a career in Customer Service Management and:

- Work experience in leading and managing people is an asset as is several years' experience in the liquor industry.
- Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and the ability to manage computer files efficiently.
- Effective interpersonal, leadership and communications skills, motivation, and ability to work in a busy environment.
- Effective planning, organization, and time management skills.
- Strong analytical and problem-solving skills.
- Demonstrate the ability to maintain relationships outside of the organization that supports the organization.
- Enjoy working with the public.
- Must be available 7 days a week to work between early mornings, afternoons, and late evenings.
- Preference will be given to those with WSET Level 2 Designation**.**:

- **This position is based at the City Gate Liquor Store, though it may require on some occasions to travel and work at other locations as business needs arise.**

Our Team Members receive competitive salaries and for eligible positions there is also a comprehensive benefits package and an employer matched pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

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