Housekeeping / Room Attendant

3 weeks ago

Ottawa, Canada Hilton Garden Inn Ottawa Airport Full time

**Qualifications include but are not limited to**:
Summary of Position:
Clean guest rooms as assigned, ensuring that you adder to the hotel’s standards of cleanliness. Responsible for: reporting any maintenance deficiencies, and handling guest’s requests or complaints. Ensure the confidentiality and security of all guest rooms.

Be able to work in a standing position for long periods of time (up to 8 hours).

Clean up to 16 rooms a day.

Ability to grasp, bend; and stop; push or pull heavy loads weighing up to 75 lbs.

Duties & Responsibilities:

- Use correct cleaning chemicals for designated surfaces, according to WHIMIS regulations and hotel requirements.
- Clean assigned guest rooms by priority.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
- Empty all trash containers, garbage, and recycling bins from the room.
- Remove /Changing all dirty terry/linen from the bathroom and beds, and replace with clean par to designated layout.
- Update room status on assignment list
- Check for damage or stain linens
- Make up cribs, rollaway beds and sofa beds
- Clean bathrooms (e.g. showers, showers walls, tubs, tub walls, sink, toilets, and all bathroom surfaces and items.). Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace laundry bags and slips.
- Clean and replenish the coffee maker set.
- Strip bed linen and towels when necessary.
- Clean closets and door tracks on check-out rooms, removing dust and debris.
- Replace all amenities/collateral items/supply in the room and bathroom.
- Vacuum throughout entire room and spray room with deodorizer.
- Ensure correct amount and placement of hangers, extra blanket/pillows are in the room
- Washing floors with appropriate tools and chemicals
- Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cables.
- Realign furniture to floor plan or room design.
- Dust and clean room decoration, appliances and structural surfaces. (e.g. lamp shades window sill vents)
- Open and clean all drawers/doors in all the rooms
- Adhere to Lost and Found policy including key control. Return all lost and found items to the housekeeping office.
- Report any maintenance problems to the housekeeping supervisors.
- Keep storages rooms, vacuums and housekeeping carts clean
- Check under bed(s), chairs and sofa for debris and remove if present.
- Inspect condition of all furniture for tears, rips or stains; report any damages to your manager.
- Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC cover/grill, corners and telephones.
- Provide information to the guests about the hotel services, facilities and other amenities or attraction
- Return, empty all linen and garbage from the carts. Change vacuum bag when needed and clean, wipe vacuum.
- Ensure security and safe keeping of any assigned guest room master keys.
- Attend to guest needs when needed
- Attending meeting and training as required
- Knowledgeable of hotel fire and emergency procedures.
- Perform rotation cleaning duties (e.g. spring cleaning, deep cleaning etc.) as required
- Other essential room cleaning duties assign by the housekeeping leaders and this duties can change in the future.
- Maintain standard of punctuality, uniform code, name tags, personal hygiene and overall appropriate dress code.
- To assist with team member orientation/training within the department.

**Starting Date**: January 2023

17.59$ -18.59$ /hr as per C.A

**Salary**: $17.59-$18.59 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Work Location: One location

Expected start date: 2024-01-22

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