Cashier & Customer Service Outfitter

3 weeks ago


Kanata, Canada Cabela's Full time

**Summary**:
Reporting to the Group Sales Manager - Front End-Receiving, Cashiers & Customer Service Outfitters will greet and engage customers during the checkout process, process customer funds accurately and appropriately, while explaining additional Cabela’s services and processes.

**Responsibilities**:

- Greet and engage customers in a friendly and enthusiastic manner
- Provide a legendary experience for every customer and promoting Bass Pro Shops & Cabela’s programs
- Use Point-Of-Sale and Inventory (SAP) computer systems to accurately and quickly complete customer transactions following all policies, including those requiring identification and age checks
- Process customer payment using debit, credit card, gift cards, and cash
- Respond and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Assist asset protection in following all procedures and policies, including checking inside products, checking for price switches, remove and retain security devices
- Save customers who are not happy or did not have a good experience by correcting the problem, or notify a Manager on Duty of the issue
- Opening and closing duties when necessary: empty trash, stock bags, supplies, cash wraps, dust and wipe counter, organization of drawer supplies
- Assist in other areas of the store when business needs dictate

**Qualifications**:

- One or more years’ experience in a sales or service environment is preferred
- High school diploma or equivalent is preferred
- Ability to provide superior customer service and exceed customer’s expectations
- Ability to use good judgment and logic
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset

Accommodations are available upon request during the assessment and selection process.

**Benefits**:

- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions
- Fun work environment
- Competitive wages
- Excellent benefits
- Unlimited career advancement opportunities
- Bass Pro Cares Fund

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