Collision Repair Facility
3 months ago
**Job Summary**
Eastside is one of the largest Collision Repair Groups in Manitoba Now including Eastside Moray Collision, Eastside Heavy Truck, Eastside Collision (Marion St), and most recently - Fawcett Auto Body
**Duties**:
- Provide accurate information about the status of customer repairs
- Handle and resolve customer complaints in a professional manner
- Process claims, files, and assist with payroll
- Identify and escalate priority issues with the other team members
- Maintain a high level of customer satisfaction through excellent service
**Experience**:
- Proven customer support experience in an Collision Repair facility
- Strong phone contact handling skills and active listening
- Ability to analyze and solve problems efficiently
- Excellent communication skills in English; proficiency in other languages an asset as well
- Ability to multitask, prioritize, and manage time effectively
- Familiarity with invoicing systems, microsoft software, payment handling, and accounting sytems are all assets as well
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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