Manager, Program Development Jump Rope for Heart

3 weeks ago

Toronto, Canada Heart & Stroke Full time

**Who we are**

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

**The opportunity**

Reporting to Director, Peer to Peer Fundraising and Regional Community Programs, the Manager, Program Development - Jump Rope for Heart (JRFH) is responsible for leading the strategic development and implementation of program development plans for the national youth community program, **Jump Rope for Heart**. This includes defining objectives, determining tactics and execution, operations, and fundraising support. This position requires significant leadership skills as they will be managing the largest Peer to Peer (P2P) program at H&S and acting as a role model within the broader P2P team and within the foundation.

If you can develop and maintain positive working relationships with several internal and external stakeholders, have experience managing numerous projects and priorities from initial idea through execution, have leadership experience and a positive track record of developing a program that ensures teams meet or exceed fundraising goals, we want to hear from you

**How you will make an impact every day**

**Strategic Business Planning**
- Lead the development of the overarching JRFH program strategy including the following:

- Work with the Director, Peer to Peer Fundraising and Senior Jump Relationship Manager on annual and long term program plans
- Develop and recommend strategies and action plans based on program evaluation and key insights
- Embrace a digital-first approach to program development and delivery; assess industry best practice and recommend/implement digital enhancements to modernize the program
- Manage and optimize the prizing/incentive structure to drive revenue and improve profitability
- Lead key internal and external business partners to develop functional support plans to deliver against program objectives (eg operations, regional execution)
- Lead key stakeholders to ensure cohesive foundation strategies and cross-functional support for functional areas of the business.

**Program Development Management**
- Lead the JRFH Program Development team in support of a one team mentality & ensure alignment and consistency between both JRFH teams
- Lead the development of integrated communications and tools to support regional teams and constituents, consistent with brand standards and key messaging
- Manage external media agency from briefing through execution of paid media plans
- Lead management of website vendor in developing and delivering a world class experience for constituents; influencing priorities and holding them accountable.
- Lead efforts to increase diversity and inclusion within the JRFH program and its execution
- Ensure central program support is well coordinated, effective and meet staff and volunteer needs
- Work closely with Senior Jump Relationship Manager to ensure alignment and mutual accountability to national goals

**Research, Metrics and Data Management**
- Work closely with Senior Jump Relationship Manager to develop national KPIs, performance management and contingency plans
- Conduct research studies, business analyses, reporting and testing
- Identify market trends, competitive activities that inform strategic plans
- Draw conclusions and recommend and implement action plans using data and key metrics to support findings

**Cross Functional Collaboration**
- Work directly with the Senior Jump Relationship Manager to address the development and execution of plans.
- Lead program communications strategy and vehicles and ensure effective integration into the larger Foundation communication plan.

**Financials**
- Provide input into gross/net revenue targets, working closely with the Senior Jump Relationship Manager
- Work with Finance Department to oversee and manage the budget process (i.e. invoicing, accruals, etc).
- Update quarterly budget outlooks and monitor spending.
- Identify cost-saving measures within the program

**Talent Management**
- Lead the development of an effective and high performing staff and volunteer team
- Consistently demonstrate the values and competencies of the foundation
- Encourage open communication that results in an environment where team members willingly help each other, conflicts are quickly resolved, agreed-upon standards are respected and there is a shared accountability for the overall success of the office
- Partner with Human Resources to recruit skilled talent in support of current Foundation needs aligned with Foundation practices to build and sustain a high performing, highly engaged and aligned team
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