Customer Service Representative

6 days ago


Selkirk, Canada World of Water Selkirk 014 Full time

Customer Service Representative - Team Member
Language: English Essential

Location of work: Selkirk

Days of work: Monday - Saturday

Essential qualifications:

- Excellent customer service in retail environment
- Ability to lift, carry and move up to 50 lbs consistently and repetitively during each shift
- Ability to assist clients in person, via telephone or online
- Ability to work independently and as a part of a team
- Ability to use online billing system and point of use machine
- Ability to calculate fees accurately
- Ability to communicate effectively verbally and in writing

Essential competencies:

- Dependability
- Team player
- Client Service
- Interpersonal skills /effective communication
- Initiative
- Attention to detail
- Analytical thinking
- Planning and organization

General job description:

- Main line production including cleaning, bottling, and packaging
- Client service including point of sale system, carry out and product knowledge
- Answering incoming phone calls and directing calls or taking messages
- General store duties including but not limited to cleaning and recycling
- Assistance to load and unload truck/van
- Prepare ice bags
- Other miscellaneous duties including going off-site to assist with delivery or installation

Compensation based on experience, qualifications and position being filled.

**Salary**: From $16.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- Are you able to lift 50 lbs consistently throughout an 8 hour shift? This is important as the position requires this task to be done regularly in each daily shift.
- Do you live within 20 minutes of the city of Selkirk and have a reliable method to get to work?

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 2024-03-12



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