Room Attendant

2 months ago

Kelowna, Canada Eldorado Resort Full time

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

If you are looking for exciting and rewarding opportunities to showcase your talent and join a team that brings out the best in each other, then we want to hear from you Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues

**Position Summary**:
To provide our guests a clean and comfortable room every day while achieving high standards of cleanliness. Must be a people person and have a genuine desire to provide outstanding customer service to all of our guests.

**What will you be doing?**
- Perform routine duties in cleaning and servicing of guest rooms and public areas
- Maintain linens, towels and guest supplies in guest rooms
- Notifiy management of any damage to guest rooms and ensures rooms are made ready for occupancy
- Collect guest items from the room after checkout and report to lost and found
- Assist in room inspection of the cleaned guest room
- Submit maintenance requests for repairs and work and safety hazards
- Follow company health & safety and security procedures
- Welcome and acknowledge guests; anticipate and address guests needs
- Communicate information to the appropriate hotel personnel on any concerns or issues
- Maintain the hotels cleaning standards and exceeding standard expectations
- Follow lost and found procedures, bagging and tagging accurately
- Provide exceptional customer service to guests by clearly communicating and resolving challenges to guest satisfaction
- Assisting other departments when necessary and available
- Comply with all standard operating procedures and policies of Eldorado Resort
- Perform other related duties assigned by the management team

**What are we looking for?**
- Works well under pressure, can multi-task and is able to prioritize
- Possess a keen eye for detail
- Self-starter, with time management and organizational skills
- Excellent communication skills (verbal and written)
- Knowledge of WHIMS and chemical use
- Flexible, efficient and punctual
- Able to work independently, or team environment
- Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
- Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time
- Available to work varied shifts: days, weekends and holidays
- Must be legally entitled to work in Canada without restriction

**Perks**
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- Employee discounts on accommodations, dining, and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development

**Don't miss this exciting opportunity to join our Eldorado Resort family**

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