Match Service Manager

2 weeks ago

Kamloops, Canada Cascades Casino Full time

**Job Type: Full Time**

**Salary Range - $52,200.94 to $58,726.06 per year**

**The Gateway to Your Future**

Gateway is seeking a dynamic Service Manager who’s ready to manage a team in an exciting environment. This vital role is central to creating memorable dining experiences for our guests by providing premium service and food. The Service Manager position is ideal for those who thrive while overseeing a team of staff, engaging with guests, and creating memorable dining experiences.

While you work hard at maintaining our high standards in dining excellence, we provide you with an excellent benefits package and a competitive salary at a national company with more than 30 locations throughout Canada.

**We Provide**
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage and fitness
- Development and training opportunities

***

**Key Responsibilities**
- Maintain and demonstrate expert knowledge of products, events and promotions.
- Participate in promotional activities including social media, events and photo sessions.
- Introduce or present live entertainment as required.
- Monitor food and beverage sales, expenses, and promotions.
- Help with purchase orders, invoicing, presentations, and documents using Word and Excel.
- Manage reservations and catering services.
- Update social media, assist with HR issues, and maintain data inputs.
- Oversee communication and coordinate month-end food and beverage inventory.

**What You Bring**
- Minimum three years of experience in a similar high-volume restaurant environment.
- Serving It Right certificate.
- Diploma or Certificate in hospitality or equivalent combination of education and experience.
- Excellent administrative and organizational skills.
- Ability to work independently, effectively and with a high level of detail.
- Ability to maintain working relationships and to communicate policies and procedures.
- Friendly energy, efficient work techniques, and polite and patient personality.
- Excellent communication skills and excellent customer service skills.

**Why Work **With** Us?**

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy.

**Get to Know Gateway**

Not the right fit this time? Follow us on our careers social media pages

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