Car Rental Agent

1 month ago

Thunder Bay, Canada RBD Marketing Inc. Avis Budget Car Rental Full time

If you’re looking for a sales and customer service career with high earning potential in a retail counter environment, this is a great option for you Bring Your ‘A’ Game and we’ll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we’re always looking for passionate, innovative people like you to help us shape the future of our industry.

**What you’ll do**:

- Effectively listen and identify customer needs to communicate and offer additional products and services to enhance the customer’s travel experience
- Capture customers without reservations to increase market share
- Guide customers through the rental process using empathy, empowerment and problem-solving skills to provide a memorable experience to delight the customer
- Assist customers with vehicle exchanges, returns, future reservations and any concerns they may have

**What we’re looking for**:

- High School Diploma (or equivalent)
- Valid Driver’s License
- Effective verbal communication skills with customers, co-workers and management
- Flexibility to work days, evenings, overnights, weekends and holidays
- Basic computer skills (typing, data entry)
- Ability to demonstrate professionalism, enthusiasm and outstanding communication skills with customers, co-workers and management
- Ability to use proven sales techniques while providing a positive customer experience in a fast-paced environment

**Extra points for this**:
6 months of customer service and/or sales experience

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: $34,424.00-$44,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Commission pay

Work Location: In person

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